• Temporary Online Admissions Counselor

    University of Pennsylvania (Philadelphia, PA)


    University Overview

     

    The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn’s distinctive interdisciplinary approach to scholarship and learning. As an employer Penn has been ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America’s Best Large Employers in 2023.

     

    Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.

     

    Posted Job Title

     

    Temporary Online Admissions Counselor

     

    Job Profile Title

     

    Temporary Employee - Non-Exempt

    Job Description Summary

    Penn Engineering Online is seeking an Admissions Counselor that serves as a recruiter for multiple online graduate degree programs. Reporting to the Online Graduate Admissions Manager, the Admissions Counselor will provide admissions counseling and respond to questions from prospective students and participate in office hours, admissions webinars and other events. The Admissions Counselor will join an active, engaged and high performing team directly supporting Penn’s 2022 Compact of Inclusion, Innovation and Impact.

    Job Description

    85% - Counseling & Recruitment Outreach

     

    The counselor is responsible for building a relationship with their pool of applicants with the goal of increasing application submissions.

     

    + Monitoring Slate instance of Inbox, responding to emails in a timely manner

    + Conducting proactive outreach through phone calls and SMS messages to nurture all assigned applicants.

    + Conducting daily office hours for prospective students, answering questions about admissions requirements,application materials needed, program details, student experience

    + Conduct regular Applicant Information Sessions, Coffee Chats, and other events to educate potential students and answer questions.

    + Assisting with Webinars and other events by answering questions behind the scenes.

     

    10% - Events

     

    Assist with recruiting events as needed

     

    5% - Other duties as assigned

     

    Help the Online learning office with other tasks as required

    Qualifications

    + Experience in higher education admissions counseling preferred

    + Experience with admissions systems preferred (Slate preferred)

    + Knowledge of admission terminology.

     

    Job Location - City, State

     

    Philadelphia, Pennsylvania

     

    Department / School

     

    School of Engineering and Applied Science

    Pay Range

    $7.25 - $25.00 Hourly Rate

     

    Salary offers are made based on the candidate’s qualifications, experience, skills, and education as they directly relate to the requirements of the position, and in alignment with salary ranges based on external market data for the job’s level. Internal organization and peer data at Penn are also considered.

     

    Equal Opportunity Statement

     

    The University of Pennsylvania is an equal opportunity employer. Candidates are considered for employment without regard to race, color, sex, sexual orientation, religion, creed, national origin (including shared ancestry or ethnic characteristics) , citizenship status, age, disability, veteran status or any class protected under applicable federal, state or local law .

     

    Special Requirements A background check may be required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.

     

    University Benefits

     

    + Health and Life: Penn offers comprehensive medical, prescription, behavioral health, dental, vision, and life insurance benefits to protect you and your family’s health and welfare.

    + Retirement: Penn offers generous retirement plans to help you save for your future. Penn’s Basic, Matching, and Supplemental retirement plans allow you to save for retirement on a pre-tax or Roth basis. Choose from a wide variety of investment options through TIAA and Vanguard.

     

    Please note that benefit eligibility is determined/based on ACA guidelines.

     

    The University of Pennsylvania’s special character is reflected in the wide variety of backgrounds, experiences, and perspectives of the Penn community. We seek talented faculty and staff who will constitute a vibrant community and help create an educational and working environment that best supports the University’s commitment to excellence in teaching, research, and scholarship. The University of Pennsylvania is an equal opportunity employer. Candidates are considered for employment without regard to race, color, sex, sexual orientation, religion, creed, national origin (including shared ancestry or ethnic characteristics), citizenship status, age, disability, veteran status, or any class protected under applicable federal, state or local law.