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Service Coordinator - Forest Hills - Achieve Beyond

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Department: Administrative

Posted: 12/4/2025

Location Name: Forest Hills

Wage Max: 48.00

Wage Min: 48.00

Our Ideal Service Coordinator:

Are you a dependable and organized person looking for a place to contribute to something meaningful? Do you have a passion for helping others and impacting lives? Do you enjoy task-focused work and following processes to get the job done the right way?

If this sounds like you, apply today!

Job Summary: We are looking to hire a Service Coordinator to join our growing Forest Hills NY team. The Service Coordinator will manage and oversee the process involved in assisting families enrolled in the Early Intervention Program (ages birth to 3). The Service Coordinator combines the traditional case management activities of organizing and coordinating needed services with the philosophy of family-centered care. Building and strengthening relationships is of the utmost importance while adhering to the timelines and procedures set forth by the counties and NYS guidelines.

Responsibilities:

+ Oversight and management of an Early Intervention caseload of 35 cases and 75 units weekly minimum.

+ Service Coordinators are paid per $12 per unit and units are time based

+ Timely follow-up on cases upon assignment.

+ Monitor ongoing services and therapist performance for a number of children including Special Education, Speech Therapy, Physical Therapy, Occupational Therapy and Autism Services.

+ Assist families in identifying available evaluation or service providers.

+ Work independently and meet the timeliness of all paperwork submissions and implementation of NYS and NYC Regulations and Policy.

+ Educate families about advocacy services.

+ Coordinate services with medical and health care providers.

+ Facilitate the development of a transition plan to the preschool and other services when appropriate.

+ Update and upload necessary information and documents for every child by navigating through web-based portals and customized database.

+ Conduct field work with families as needed such as home visits, office meetings at regional or public location upon family request.

+ Document and submit all activity on a daily basis with accurate information and meets the unit requirement.

+ Attend monthly Supervision meetings for training and continuous development.

+ Other duties as assigned by manager.

Our Mission:

At Achieve Beyond: We believe that all children have potential. We are guided by the mission to support children with special needs to Achieve Beyond their current abilities. We are always striving for continuous improvement by setting goals and measuring performance. It is the reason we will succeed together.

Requirements:

+ Must have a Bachelor's degree in a health or human service field.

+ Strong computer skills are required as well as knowledge of Microsoft Office programs.

+ Self-motivated individual who will be able to work independently.

+ Excellent organizational and communication skills.

+ Can multi-task and meet multiple deadlines.

+ Must have the set-up to work from home if and when needed.

+ Willing to travel around New York City for cases

+ Bilingual Spanish a plus

Physical Requirements:

+ Occasionally ascends/descends stairs going to, while at, or leaving work location or facilities traveled to for work events.

+ Occasionally moving and/or lifting objects at work weighing up to 20 pounds such as files or copy paper.

+ Must be able to remain in a stationary position for prolonged periods of time up to 90% of the work day working on a computer/electronic device.

+ The ability to observe details at close range (within a few feet of the observer).

+ The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations.

Compensation: FFS $48 per hour; one month paid training at $21 per hour

This job description is subject to change at any time. Achieve Beyond provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type regarding race, color, religion, age, sex, national origin, disability status, genetics, caregiver status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. If you are an individual with a disability requesting accommodation for the application process, please contact us for assistance.