"Alerted.org

The Department of Pediatrics, Division of Adolescent & Young Adult Medicine is seeking a full time **_Community Resource Specialist_** (Substance Use & Behavioral Health). Under the direct supervision of the Co-Principal Investigators and the Sr. Research Program Coordinator, the Community Resource Specialist will assist in the day-to-day logistical and operational tasks involving the provision of connections and linkages to community services for adolescents aged 12-17.

Specific Duties & Responsibilities

+ Work with patients with substance use and other behavioral health and complex social issues to identify appropriate resources.

+ Patient population will include adolescents and young adults ages 12-17 dealing with alcohol and drug use and alcohol and drug use disorders and may include other health and behavioral/mental health concerns.

+ Provide resources, support, outreach and coordinated care to patients.

+ Assist interdisciplinary team with crisis intervention, problem solving and idea sharing.

+ Facilitate enrollment and appointments for specialty substance use services and behavioral health care.

+ Manage tracking of utilization resources.

+ Work with other staff to ensure diagnostic and consultative reports are provided to primary care providers and other appropriate staff in a timely manner.

+ Registers and schedules patient appointments and referrals when needed.

+ Access and interpret patient coverage data in EPIC.

+ Screen patients for eligibility and assist those who are applying for assistance programs.

+ Maintain strong working relationships with members of Johns Hopkins Medicine and other organizations for needed assistance.

+ Maintain expertise on various benefit resources that may aid patients in gaining access to substance use, behavioral health and other service delivery systems.

+ Schedules appointment to meet with patients and follow up as necessary.

+ Interpret and obtain understanding of patient coverage information.

+ Receive patient referrals from the JHH health professional staff and interface regularly with medical providers and support staff.

+ Participate in team meetings for the purpose of improving services to patients and maximizing patient benefits.

+ Work with agencies, providers and clinical staff to trouble shoot problems in communication regarding substance use and other specialty care programs.

+ Assist patients with transportation needs/arrangements per guidelines.

+ Maintain patient confidentiality.

+ Assist with clinical administration duties such as patient check out and scheduling follow-up appointments.

+ Other duties as assigned.

Special Knowledge, Skills, and Abilities

+ Ability to be mobile to service sites within the geographic service area.

+ Excellent written and verbal communication skills.

+ Demonstrate strong, positive interpersonal skills.

+ Highly organized and detail oriented.

+ Excellent organizational and time management skills.

+ Independent and self-motivated.

+ Ability to communicate effectively across disciplines and within a variety of cultures.

Minimum Qualifications

+ High school diploma or graduation equivalent.

+ Two years of related experience.

+ Additional education may substitute for required experience and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula.

Preferred Qualifications

+ Fluent in Spanish and English highly preferred.

+ Master’s degree in related field preferred.

+ Training in Social Work, Behavioral Health or Addiction Services highly preferred.

+ Advanced knowledge of adolescent/young adult and family resources and community services.

+ Knowledge of local SUD prevention and treatment, behavioral/mental health, education and other key resources for the target population.

Classified Title: Community Outreach Specialist

Job Posting Title (Working Title): Community Resource Specialist (Dept. of Pediatrics, Adolescent & Young Adult Medicine)

Role/Level/Range: ACRO37.5/02/CC

Starting Salary Range: $15.70 - $26.25 HRLY ($47,000 targeted; Commensurate w/exp.)

Employee group: Full Time

Schedule: M-F; days and times may vary

FLSA Status: Non-Exempt

Department name: SOM Ped Adolescent Medicine

Personnel area: School of Medicine

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.