• Business Operations Manager

    Insight Global (San Jose, CA)


    Job Description

    We are seeking a highly skilled Business Operations Manager to join our Product and Financial Services team. This role is pivotal in driving operational excellence, governance, and strategic initiatives across the organization. The ideal candidate will have exceptional emotional intelligence (EQ), strong communication skills, and the ability to partner with senior leadership to streamline processes and enhance business performance.

     

    We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

     

    Skills and Requirements

     

    Governance & Business Reviews

     

    - Lead and manage weekly business reviews and governance processes.

     

    - Develop systems and frameworks to automate governance meetings and reporting.

     

    Executive Support & Communication

     

    - Prepare and deliver executive-level presentations, including speaker notes for leadership.

     

    - Build compelling narratives and storytelling for strategic updates and all-hands meetings.

     

    Operational Excellence

     

    - Create and maintain all-hands decks and other business-critical materials.

     

    - Handle ad-hoc operational tasks (“odds and ends”) to ensure smooth business operations.

     

    Innovation & Automation

     

    - Leverage AI tools to automate business review updates and reporting.

     

    Stakeholder Engagement

     

    - Proactively gather updates from cross-functional teams to ensure alignment.

     

    - Partner closely with leadership (VP and above) to make their roles more effective. - Proven experience supporting senior executives (VP level and above).

     

    - Strong EQ and ability to build relationships across diverse teams.

     

    - Exceptional communication, storytelling, and presentation skills.

     

    - Experience in governance, business operations, and program management.

     

    - Familiarity with AI-driven automation tools is a plus.

     

    - Ability to thrive in a fast-paced environment and manage multiple priorities.