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**Summary of Position (Job Purpose)** _- Major purpose and functions of the position._

The Workforce Management System Specialist will support the day to day operations related to the Time and Attendance cycle for all Family Dollar Stores and Store Operations employees.

Key areas of focus can include reporting and analysis, maintaining the hours of operations process, maintenance of labor standards, labor compliance, the subject matter expert on internal WFM system processes, business processes, training and documentation, system maintenance, data mining and analyses, issues management and resolution, business partnering with Field and IT Operations and special projects.

**Principal Duties and Responsibilities** _- Primary responsibilities listed in order of importance_

+ Subject matter expert (SME) and business liaison with IT and Legal for the WFM Suite of products, specifically Compass.

+ Responsible for process review, simplification and documentation, as well as, project management and implementation related to Store Payroll, Time Keeping & Labor Scheduling, Wage Management, Staffing and Scheduling, Punch Guarding and all other store labor related systems and data.

+ Maintain store Hours of Operation and update on a quarterly basis.

+ Understand labor standards and various labor laws that impact the Company.

+ Ensure compliance related to scheduling, meal and rest breaks, penalty pay, labor regulations and other internal requirements.

+ Compile, analyze and provide detailed and summary reports for leadership to help leverage store related payroll expenses. Implement new payroll dashboards and reports as needed.

+ Responsible for generating and distributing key payroll reports on a weekly and monthly basis. This includes timely reconciliations of data to ensure accuracy of reporting, processing payroll budget adjustments and chargebacks.

+ Prepare communications and training material to share with various levels in the Company from Stores to Senior Leadership and work with Store Ops Communications Team to assign tasks, communicate information and train as needed.

+ Maintain system data including interfaces, store hierarchy and key attribute tables, pay codes and pay code mapping, job titles, labor scheduling rule sets, etc.

+ Identify root causes for system and business problems in order to provide business commentary and solutions. Work directly with IT related to troubleshoot data inconsistencies, errors and other technical issues.

+ Responsible for solution design, development, testing and implementation of enhancements related to systems and processes.

+ Support overall Store Simplification and other Systems Integration.

+ Other duties as assigned

**Minimum Requirements/Qualifications** _- Summary of knowledge, experience and education required._

+ Office work environment, 40+ work hours per week

+ Strong analytical, project management and organizational skills

+ Experience managing and/or testing internal controls

+ Candidate must be deadline driven, work well under pressure and possess the ability to identify operational inefficiencies and make appropriate recommendations for correction

+ Strong verbal and written communication and presentation skills

+ Demonstrated critical thinking skills

+ Excellent interpersonal skills in building a service environment of cooperation, customer service and mutual respect

+ Strong business acumen

+ _Education:_ Bachelor’s degree in Computer Science, Data Analytics, or Business is required

+ _Experience:_ 3-5+ years related job experience in Retail Operations, Project Management or Financial Operations is required

+ _Computer Skills:_ Must have Advanced Excel skills and be proficient in SQL, MS Access, Word, PowerPoint and Project.

**Desired Qualifications** _- Desired but not required._

+ Compass Workforce Management, MicroStrategy, SQL (Strong), and VBA preferred.

_This is not to be considered a complete list of job duties, as they may be amended or added to as needed._

Full time

510 Volvo Parkway,Chesapeake,Virginia 23320

Workforce Management

Family Dollar