"Alerted.org

Who we are:

Founded in 1995, Consumer Cellular is the first wireless provider unapologetically built for Americans 50 . An approved wireless partner of AARP, Consumer Cellular differentiates itself from the competition with its affordable plans and unmatched customers service.

Message from the Hiring Manager

As a **Principal Software Engineer** on the Customer-Facing Digital Experience team, you will be expected to seamlessly integrate into the team with minimal guidance, demonstrating the ability to hit the ground running from day one. You will lead a team of highly skilled engineers, mentoring and growing the skills of the engineers in your charge. You and the team will build a wide-range of beautiful customer experiences across platforms, including but not limited to web, tablet, mobile and in-store kiosks. As this project is greenfield, you’ll have the chance to make foundational decisions that will influence our architecture and development processes for years to come. We’re looking for someone who loves solving big, complex problems, but also knows how to roll up their sleeves and get things moving. If you enjoy taking an idea from concept to reality, collaborating with smart teams, and leaving your mark on a system that will scale to millions of users, this is the place for you.

You will:

* **Lead and Mentor:** Lead an agile engineering team as both a **technical expert and key contributor** . You will be responsible for building, mentoring, and growing a team of highly-skilled engineers to craft beautiful, performant customer experiences.

* **Architect and Design:** Architect and build complex, high-speed systems within the **AWS ecosystem** , ensuring **scalability, maintainability, and performance** . You will collaborate with the architecture team and set the long-term technical direction for the team, making critical decisions regarding technologies, frameworks, and methodologies.

* **Drive Quality and Standards:** Own the quality of our digital experiences across **web, mobile, tablet, and in-store kiosks** . You will define and implement robust **automated testing** and quality assurance practices, enforcing high standards for code quality, conducting code reviews, and contributing to the resolution of complex technical issues and bugs.

* **Be Agile:** Collaborate closely with the Scrum Master and Product Owner to **define strategy and ensure clean, effective sprints** , making sure the software meets customer needs.

* **Share Your Knowledge:** Write and maintain clear documentation for system architectures, APIs, and codebases. You will remain current on new technologies and trends, and develop **Communities of Practice** by mentoring peers and sharing knowledge.

* **Facilitate Cross-Functional Alignment:** Actively manage risk and uncertainty, build a solid understanding of inter-team functional dependencies, and navigate appropriate communication channels to solve technical issues as they arise.

Location Requirement:

You will need to reside within **50 miles of our Corporate Headquarters in Scottsdale, AZ** as this role has the option of hybrid or onsite work.

Experience

* Bachelor's Degree in CS or related and applicable experience.

* 8 years of progressive experience in software development/engineering.

* 2 years experience leading teams.

* 4 years of experience using modern Javascript frameworks such as React for building applications with enterprise design patterns.

Technology Requirements

* **Required**

o TypeScript

o NextJS

o NodeJS or other server-side Javascript framework

o React Native

o AWS Ecosystem (Lambda, Amplify, Cognito)

o Firebase

o Headless CMS experience (Sanity, Prismic)

o Relational and Non-relational Database

* **Preferred**

o Boomi

o C# / .NET

o GROQ / GraphQL

o Astro

About Consumer Cellular

Founded in 1995, Consumer Cellular is the first wireless provider unapologetically built for Americans 50 . An approved wireless partner of AARP, Consumer Cellular is trusted by more than 4 million subscribers for affordable plans, popular phones and devices, and great nationwide coverage, all backed by top-rated, 100% U.S. based customer support. Based in Scottsdale, AZ, with 3,000 employees in company locations throughout the U.S., Consumer Cellular has earned recognition as the most awarded wireless brand for customer service. The company has been honored as #1 in customer service in its industry numerous times and, in 2024, ranked #1 in network coverage and customer satisfaction among wireless carriers by American Customer Satisfaction Index (ACSI) . Additionally, the company has been featured 12 times on the Inc. 5000 list of the fastest-growing privately held U.S. companies. Consumer Cellular phones, devices and plans are available nationwide through more than 50 company-owned neighborhood stores, online at ConsumerCellular.com , by telephone at (888) 345-5509, and at leading retailers including Target and Walmart. Connect with Consumer Cellular on Facebook , Instagram , and Youtube . for tutorials, features, applications, and company news.

Pay & Benefits Data (in accordance with the Equal Pay and Opportunities Act)

+ Minimum Salary: $138,600

+ Maximum Salary: $200,550

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Our Talent Acquisition team are able to answer any additional questions you may have as you move through the selection process. As part of our Total Rewards package, Consumer Cellular, Inc. offers a broad range of Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, and emotional wellbeing.

+ Competitive base pay with potential for shift differential, overtime and bonus pay

+ Medical insurance (98% company-paid for full-time employee only coverage)

+ Dental and Vision insurance (100% company-paid for full-time employee only coverage)

+ 401(k) company match of 100% up to 6% of your pay

+ Discounted Consumer Cellular wireless phone plan for employees

+ Paid Time Off (PTO) available following a 30-day waiting period

* + 6 company-paid holidays plus 16 hours of floating holiday accrual per year

+ Flexible Spending Accounts (FSA) for health care and dependent care expenses

+ Life and AD&D insurance equal to 1x your annual earnings (100% company-paid)

+ Long-Term Disability insurance (100% company-paid)

+ Employee Assistance Program (100% company-paid)

+ Education reimbursement

+ Employee rewards program

_

* Accrue up to 40 hours in 1st year for hourly positions and up to 120 hours for salaried positions._

Pre-employment background check and drug screen is required.

#CORP2025

#TECH2025

**Primary Location:** United States-Arizona-Scottsdale 9363 E Bahia Dr 9363 E Bahia Dr Scottsdale 85260

**Job:** Information Technology

**Travel:** No

**Schedule:** Full-time

**Req ID:** 250628