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The Project Manager/Cards Rewards Control Validation Analyst will play a critical role in validating the accuracy of rewards offer fulfillment by independently verifying transaction calculations, identifying discrepancies, resolving identified discrepancies, and ensuring compliance with internal practices and standards. This position requires strong analytical skills to navigate proprietary bank systems, perform complex validations, and contribute to process improvements. The ideal candidate thrives in a fast-paced environment, excels at problem solving, and maintains a high standard of accuracy in financial data handling.

Acxiom is seeking a detail-oriented and analytical professional to join a marketing fulfillment oversight team to support the accuracy and integrity of a client’s credit card rewards programs through rigorous validation processes.

Job Summary

The Cards Rewards Control Validation Analyst will play a critical role in validating the accuracy of rewards offer fulfillment by independently verifying transaction calculations, identifying discrepancies, resolving identified discrepancies, and ensuring compliance with internal practices and standards. This position requires strong analytical skills to navigate proprietary bank systems, perform complex validations, and contribute to process improvements. The ideal candidate thrives in a fast-paced environment, excels at problem solving, and maintains a high standard of accuracy in financial data handling.

What you will do:

- Independently execute a new control validating credit card rewards offer fulfillment using proprietary bank systems and tools; training will be provided but experience in Citi systems - AWS, Rewards Tables, and Sawgrass is a plus

- Analyze transaction data and customer statements to confirm accurate rewards fulfillment and detect anomalies or errors

- Collaborate with cross-functional teams (e.g., Marketing and Rewards) to investigate and resolve potential issues that may need to be escalated for further review

- Maintain detailed validation documentation that will include new automated reporting, system screen shots, specific validation calculations performed (Excel worksheet), and other artifacts/evidence to document the complete review of the offer fulfillment

- Timely submission of artifacts to central fulfillment oversight team

- Adept at operating in a fast-paced environment with strict service level agreements to complete validations

- Proactively identify improvement opportunities to increase the efficiency and quality of validations

- Develop senior leadership level monthly review of validation findings

- Develop and maintain procedures for the validation process

- Assist the broader Fulfillment Oversight Team as needed

What you will need:

4 - 6 years of relevant experience

Advanced analytical skills and demonstrated problem-solving skills

Strong written and verbal communication and interpersonal skills

Ability to work both collaboratively and independently; ability to navigate a complex organization

Ability to work under pressure and manage deadlines or unexpected changes

Bachelor's degree; experience in compliance, or other control-related function in financial services, regulatory organization, or consulting firm

What will set you apart:

Credit Cards marketing experience

Primary Location City/State:

Homebased - Conway, Arkansas

Additional Locations (if applicable):

Acxiom is an equal opportunity employer, including disability and protected veteran status (EOE/Vet/Disabled) and does not discriminate in recruiting, hiring, training, promotion or other employment of associates or the awarding of subcontracts because of a person's race, color, sex, age, religion, national origin, protected veteran, military status, physical or mental disability, sexual orientation, gender identity or expression, genetics or other protected status.

Attention California Applicants: Please see our CCPA/CPRA Privacy Act notice here (https:////www.acxiom.com/wp-content/uploads/2023/01/CCPA-CPRA-Notice-for-Employees-Eff-01012023.pdf) .

Attention Colorado, California, Connecticut, Maryland, Nevada, New Jersey, New York City, Ohio, Rhode Island, and Washington Applicants: This position is not located in the aforementioned locations but applications for remote work may be considered. For information about this role under state or local equal pay or pay transparency laws, please contact [email protected] .

We are leaders in helping brands achieve the number one mantra for every business – know your customer. For fifty years, we’ve helped marketers deal with a fast-changing future of growing channels, data and technology. By understanding the customer, marketers can communicate with relevance everywhere and drive better customer experiences that build a better brand and, in turn, better business.

We’re one of the marketing industry’s most experienced, respected and forward-thinking leaders. For nearly fifty years, we’ve helped the world’s best marketers understand their customers so that they can reach people with relevance rather than randomness. Our products and solutions form the data foundation that make it possible for marketers to drive better customer experiences and meaningful interactions at scale across every channel.

Our job opportunities will give you the opportunity to showcase your talents, grow your skills, and expose you to cutting-edge technologies, whether you’re an engineer, developer, products guru, systems and security expert, sales and consulting executive, or an intern looking to gain real experience with a company that will make you stand out.

At Acxiom, our values begin with our associates, who are the single most important driver of our success. We’re looking to hire people who share our core values: collaboration, excellence, innovation, a focus on outcomes, and being empowered to make and own decisions that benefit our clients and our company. Our values represent our brand promise – to our clients and to our associates – and define our company culture.

If you are interested in applying for employment with Acxiom and need special assistance or an accommodation to apply for a posted position, contact our recruiting department at 1-877-314-2049.

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Attention California Applicants: Please see our CCPA/CPRA Privacy Act notice here (https://www.acxiom.com/wp-content/uploads/2023/01/CCPA-CPRA-Notice-for-Employees-Eff-01012023.pdf) .

Attention Colorado, California, Connecticut, Maryland, Massachusetts, Nevada, New Jersey, New York City, Ohio, Rhode Island, and Washington Applicants: This position is not located in the aforementioned locations but applications for remote work may be considered. For information about this role under state or local equal pay or pay transparency laws, please contact [email protected] .

Attention Mexico Applicants: Please see our Privacy Policy notice here (https://www.acxiom.com/wp-content/uploads/2023/07/ACXIOM\_MX\_AVISO\_DE\_PRIVACIDAD\_EMPLEADOS\_Privacy\_Notice\_Workday.pdf) .

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