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_We can’t wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow._

At Piedmont Airlines, our strength is the way we deliver industry-leading service to our customers and airline partners. To continue our standard of excellence, Piedmont is seeking a motivated, reliable leader to join our Benefits & Travel Department as Supervisor of Benefits Administration. The primary responsibility of the position is overseeing the day-to-day administration of our employee benefits programs, while managing a benefits team. This role provides guidance and support to benefits staff, ensures accurate and timely execution of benefit transactions, and serves as a key point of contact for employees and vendors. The supervisor will collaborate with and report to the Senior Manager, Benefits & Travel to implement new programs, improve processes, and ensure compliance.

Essential Duties:

+ Oversee administration of company benefit programs, including retirement plans (401(k), defined benefit, and defined contribution) and health and welfare plans (medical, dental, vision, life, and Flex Spending Accounts (FSAs))

+ Administer medical and insurance benefits for over 11,000 participants, ensuring accurate and timely processing

+ Support annual open enrollment, including coordinating employee communications, system setup, and employee experience activities

+ Assist in 401(k) administration, including plan funding, nondiscrimination testing, and coordination with plan vendors

+ Serve as a liaison between the company, external auditors, and accounting to support the annual plan financial audit and Form 5500 filings

+ Manage day-to-day operations of benefits administration, providing accurate and timely support to employees regarding health, retirement, and wellness programs

+ Oversee vendor administration and service delivery, ensuring performance standards are met

+ Supervise and develop a team of benefits, 401(k), and compliance staff, fostering professional growth and engagement

+ Provide data and reporting to support compliance, benchmarking, and analysis of market trends

Job Qualifications and Competencies:

+ Bachelor’s degree in human resources, business administration, accounting, finance, or six (6) years of equivalent experience

+ Three (3) years of experience in employee benefit administration

+ Strong knowledge of federal and state benefit regulations - Employee Retirement Income Security Act (ERISA), Affordable Care Act (ACA), Consolidated Omnibus Budget Reconciliation Act (COBRA), Health Insurance Portability and Accountability Act (HIPAA), and Internal Revenue Code

+ Proficiency in Microsoft Office Suite

+ Excellent written and verbal communication skills

+ Ability to work effectively across all levels of the organization

+ Strong organizational, problem-solving, and analytical skills, with the ability to manage multiple priorities

+ Demonstrated ability to maintain confidentiality and handle sensitive information with discretion

+ Experience managing multiple vendors and benefit programs

Preferred Qualifications:

+ Certification in Human Resources or Benefits Administration, such as SHRM (Society for Human Resource Management), CEBS (Certified Employee Benefit Specialist)

+ Prior supervisory or lead experience in employee benefit administration

+ Experience with HRIS/benefit systems (Workday preferred)

+ Experience with collective bargaining agreements and union benefit programs

Work Environment:

+ Standard office environment, use of computers, telephones, and other office equipment

+ Some travel is required

Physical Requirements:

+ Occasional lifting up to 25 pounds

The above statements provide a brief description of the general nature of work performed and are not intended to be a complete list of responsibilities, duties, and skills required for this position. Duties and expectations are subject to change as needed.

_Employment is contingent upon a clear driving record, 10-year Criminal History Records Check, and drug screen as required. We also require proof of high school or GED completion. Minimum 18 years of age._

Our comprehensive benefits package includes 8 paid holidays, 2 weeks of vacation to start, and company contribution to your 401(k). We offer a company-sponsored PPO medical plan, along with dental coverage, and 100% company-paid life insurance. You'll also receive both short-term and long-term disability coverage at no cost to you. As an added perk, enjoy exclusive family travel privileges on the American Airlines network.

_All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status._ _​_

_In addition to a competitive salary, we offer bonuses awarded in accordance with company policies and applicable criteria._

Job Application Deadline:

December 17, 2025

Please note that job postings expire at 11:59 PM Eastern Standard Time on the day before the job application deadline. Ensure your application is submitted on time to be considered for the position.

Our team is a diverse group of people, all with a passion for aviation. We strive for excellence, and recognize that everyone – no matter which job title they hold – is responsible for our success. We celebrate our accomplishments together and learn from our mistakes. We hold each other accountable. We work as a team. We care for each other. We are Piedmont.

If you need a reasonable accommodation for any part of the application process, please email us at [email protected]