• Lead Patient Account Registrar

    Prime Healthcare (Mesquite, TX)


    Overview

     

    We are seeking a Lead Patient Account Registrar , sometimes referred to as a n Admission Representative Lead . The Lead Account Registrar oversees the daily workflow of the admitting and registration team to make sure every patient is checked in accurately, quickly, and with a positive experience. The Lead Patient Account Registrar handle s complex registration issues, support front line staff, and step in to resolve problems related to insurance, authorizations, or patient accounts.

     

    Shifts Available : Days

     

    Employment Type : Full Time

     

    Hours: 8-hour shifts – 6:30am to 2:30pm

     

    Location : Dallas Regional Medical Center – Mesquite, TX

    Here are some of the benefits of working at Prime Healthcare:

    + Health, dental, and vision insurance options

    + Paid vacation, sick time and holidays

    + Bereavement leave, FMLA and other leave options

    + Employer 401K options

    + Tuition reimbursement options

    + Life, disability, and other insurance options

    + Many other amazing benefits

    Responsibilities

    Essential Duties and Responsibilities (includes, but not limited to):

    + Lead and support the admitting team by overseeing daily workflow and ensuring smooth patient check in

    + Enter and verify patient information, insurance details, and required documentation with accuracy

    + Troubleshoot complex registration, insurance eligibility, and authorization issues

    + Train new staff , help with scheduling, and maintain strong customer service standards

    + Coordinate with clinical teams and billing to resolve account issues and support compliance and quality

    + #LI-MK3

    Qualifications

    Education and Work Experience 1. High School Diploma or equivalent required. 2. Extensive knowledge of Patient Access required, Certified Healthcare Access Associate (CHAA) preferred. 3. Exceptional interpersonal & organizational skills. 4. Demonstrated leadership and management abilities. 5. Extremely high degree of attention to detail. 6. Good written and verbal communication skills. 7. Ability to prioritize. 8. Good analytical & problem solving skills. 9. Proficiency in Microsoft Word and Excel. 10. Ability to effectively manage multiple demands and function well under pressure.

     

    Employment Status

     

    Full Time

     

    Shift

     

    Days

     

    Equal Employment Opportunity

     

    Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC\_KnowYourRights\_screen\_reader\_10\_20.pdf

     

    Connect With Us! (https://careers-primehealthcare.icims.com/jobs/236894/lead%c2%a0patient-account-registrar/job?mode=apply&apply=yes&in\_iframe=1&hashed=-336024306)

     

    FacilityDallas Regional Medical Center

     

    LocationUS-TX-Mesquite

    ID2025-236894

    CategoryAdmin

     

    Position TypeFull Time

     

    ShiftDays

     

    Job TypeNon-Exempt