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General Summary:

Responsible to technically support organization in the promotion of a product group.  Works with staff and management on product training, technical support, new product review and recommendations on services.

What You Will Do (Essential Job Functions):

Product Strategy & Planning

+ Plans strategy for sales of, and provides technical knowledge/training for, assigned products and/or product groups

+ Assists management in development of long/short-term business plan and preparing sales forecasts and plans

+ Introduction of new technologies

+ Identifies key competitors/competitive products and provides feedback to Account Managers and Sales Management

Technical Support & Training

+ Responsible for providing product information support on assigned product groups

+ Provides training at all levels for product expertise

+ Responsible for field applications, system designs and customer product developments/enhancements

+ Works with technical representatives, distributors, marketing and product teams adapting products to customer needs

Customer & Sales Support

+ Documents and provides detailed customer proposals

+ Searches and develops new customer targets to achieve sales growth objectives

+ Makes joint sales calls with Account Managers

+ Responsible for customer concern and non-conforming material processes

Supplier & Inventory Management

+ Promotes positive Supplier relationships

+ Works with Supplier Management Team in development of supplier and distributor contracts

+ Responsible for making inventory recommendations

+ Manages special supplier programs and rebate selling levels

Sales Promotion & Marketing

+ Creates and drives sales promotions

+ Assists Retail Service group with strategies and programs

Reporting & Process Improvement

+ Provides timely reports summarizing findings on a given product or project

+ Enhances profit through continuous productivity, throughput, customer service, quality and cost reduction

+ Responsible for process improvement recommendations

Supplemental Job Functions:

+ Assists with Marketing material creation

+ Participates in and coordinates product line specific trade shows and open house activities

+ Champions and presents at Exotic University as assigned

+ Participates in corporate on-boarding and orientation programs

+ Performs other duties as assigned or requested

Knowledge, Skills and Abilities Required:

+ Bachelor’s degree in related area of responsibility (may substitute three (3) years of sales-related work experience)

+ Three (3) years of experience in sales-related role– technical and industry specific preferred

+ Previous experience working on a computer--CRM experience preferred

+ Ability to be available for 24-hour customer support

+ Valid driver's license

+ Ability to maintain a vehicle that seats four adults comfortably as well as meeting Exotic standards for cleanliness, safety and insurance compliance

Working Conditions:

+ Normal business office and industrial environment with regular (up to 100% of work time) exposure to noise, dust, office equipment, machinery, equipment and supplies

Exotic Automation & Supply maintains a drug-free workplace, including testing for marijuana.

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