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Position Title:

Public Engagement & Communications Intern (Email & Website)

Job Description:

The Salt Lake City Council Office is seeking a detail-oriented and motivated Digital Communications Intern (Email & Website) to support our communications team. This role is ideal for someone interested in public service, digital communications, and hands-on experience with real-time community engagement.

As part of our team, you’ll help build and send email campaigns through Salesforce Marketing Cloud, update website content, and support accurate, accessible information for Salt Lake City residents.

Incumbents may deal with confidential information, which is expected to be maintained as confidential and shared only on a need-to-know basis with city employees and elsewhere when authorized by the intern’s city supervisor.

This is a part-time, non-benefited position.

Pay Rate: $18.00/hr.

IMPORTANT: Early application submittal is encouraged. This position will close on December 19, 2025 at 11:59 p.m. (MST).

Key Responsibilities:

Email & Digital Communications

+ Build and format email campaigns in Salesforce Marketing Cloud.

+ Draft, edit and proofread email content using plain language and AP Style.

+ Assist with post-campaign reviews and gather performance metrics.

+ Support content archiving in accordance with Utah GRAMA requirements.

Website Updates

+ Update and publish webpage content on WordPress.

+ Ensure pages meet accessibility standards (WCAG) and follow internal style guidelines.

+ Review pages for usability, accuracy and help improve overall user experience, including simple navigation and page organization.

+ Consider mobile-first design when updating content to ensure pages load quickly, read clearly and function well on phones and tablets.

Required Qualifications:

+ Strong writing, editing, and proofreading skills with clear, concise communication.

+ Attention to detail and strong organizational skills.

+ Ability to manage multiple tasks, meet deadlines, and work in a fast-paced environment.

+ Basic understanding of web accessibility principles and plain language.

+ Experience building or formatting email campaigns in tools like Salesforce Marketing Cloud, MailChimp, or Constant Contact.

+ Experience updating website content or supporting basic UX improvements.

+ Interest in public service, community engagement, and digital communications.

Preferred Qualifications:

+ Knowledge of mobile-first design practices.

+ Familiarity with WCAG accessibility standards and inclusive communication.

+ Experience with basic graphic design tools (Canva or Adobe Creative Suite).

+ Familiarity with project management platforms (Asana, Monday.com, Trello).

+ Knowledge of Salt Lake City communities, local government, or civic issues.

+ Bilingual or multilingual skills (Spanish highly valued).

The above statements are intended to describe the general nature and level of work being performed by persons assigned to this job. They are not intended to be an exhaustive list of all duties, responsibilities and skills required of personnel so classified.

All requirements are subject to possible modification to reasonably accommodate individuals with disabilities.

Position Type:

Part-time

Department:

City Council Office

Full Time/Part Time:

Part time

Scheduled Hours:

20

Salt Lake City is a place where your skills and dedication directly contribute to the community. With a team serving over 200,000 residents, we take pride in delivering meaningful work—from maintaining infrastructure to shaping public programs—with integrity and professionalism.

We value experience, accountability, and results. Our organization recognizes talent and rewards contribution, offering employees opportunities to grow, lead, and make a lasting difference.

If you're driven by public service and want to help shape the future of our city, we’d love to work with you.

Salt Lake City offers a competitive and well-rounded benefits package designed to support your health, financial future, and professional growth. To learn more, visit our Benefits & Wellness (https://www.slc.gov/hr/benefits-and-wellness/) site.

Health & Wellness

+ 95% City-paid medical insurance

+ Dental, vision, life insurance

+ HSA (with $1,000–$2,000 City contribution)

+ Wellness clinic for employees & families

+ Robust Employee Assistance Program (EAP)

Financial Perks

+ Tuition reimbursement (up to $4,000/year)

+ Retirement contributions (pension and/or 401(k))

+ Discounted pet insurance, legal services, and more

Thinking about applying or weighing another offer?

Use our Total Compensation Calculator (https://tools.slc.gov/totalcompensation/) to see the true value of your job offer—including salary, benefits, retirement, and more.

We know time away from work is essential for rest, personal needs, and family life. Salt Lake City offers generous paid leave to help you recharge and stay balanced. To learn more, visit our Benefits & Wellness (https://www.slc.gov/hr/benefits-and-wellness/paid-leave/) site.

+ 12 vacation days to start

+ 12 paid holidays + 1 personal holiday

+ Up to 80 hours personal leave annually

+ 6 - 12 weeks of paid parental leave

+ Bonus leave credit for eligible rehires & public sector transfers

Our Recruitment Team is ready to assist you throughout the entire hiring process—from questions about job openings to application support. Reach the Recruitment Team at 801-535-6699Or email: [email protected]

The City is committed to the full inclusion of all qualified individuals. As part of this commitment, Salt Lake City will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Human Resources at 801-535-7900.

Salt Lake City is proud to be a partner of the Utah Patriot Program, providing employment opportunities for Veterans, Military and spouses. We are also a proud National Service Partner.