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Mental Health Technician - ER

_Bring your passion to Texas Health So We Are Better + Together_

Work location: Texas Health Denton 3000 N I-35 TX 76201

Work hours: Full Time (36hours) Mid-shift 12:00PM - 12:00AM, variable scheduling

Here's What You Need

Education

* High School Diploma or Equivalent 1 Year required Or

* High School Diploma or Equivalent CNA - Certified Nurse Aid certification required Or

* Associate's Degree healthcare related field required

* Bachelor's Degree healthcare related field preferred

Experience

* 1 year of healthcare related experience strongly preferred

Licenses and Certifications

* BCLS - Basic Cardiac Life Support prior to providing independent patient care and maintained quarterly required And

* ACPI - Advanced Crisis Prevention Intervention Training maintained annually 30 Days required

What You Will Do

* Assists with and helps coordinate patient care

* Assists with all patient care provided by the multidisciplinary team.

* Encourages team members. Provides instruction to team members.

* Greets and receives patients admitting/arriving to the unit/area.

* Orients patient to surroundings, reviews safety procedures, and unit rules/guidelines while coordinating with the nurse

* Prepares patient to be discharged/transferred. Assists with gathering belongings and making sure all belongings are returned to the patient (with the exception of medication).

* Meets and exceeds the standards of care and safety

* Serves as resource in recognizing potential complications and takes action proactively by reporting to nurse

* Is proactive in addressing potential patient needs/issues and takes action to meet those needs

* Consistently monitors patient activity and collects patient data according to unit standards. Documents data legibly, per unit standard, and relays to nurse.

* Communicates any changes in patient status immediately to the nurse

* Consistently provides care as delegated by the nurse

* Conducts rounds, documents close observation rounds per unit standards, completes environment of care rounds. Reports hazards to proper department if they cannot be immediately corrected (i.e. entering work orders)

* MHT led groups performed on time

* Assist with alerting patients to group schedule and encouraging group attendance

* Proficiently identify escalating behavior/signs and symptoms in patients and immediately report to nurse

* Teamwork and collaboration; the ability to work effectively and productively with co-workers and other disciplines

* Therapeutic communication Interacts well with other members of the health care team Communicates appropriately by demonstrating the following: active listening, therapeutic communication skills (to include but not limited to open-ended questions, paraphrasing, restating, summarizing, focusing, clarifying, reflecting, silence Recognizes role of culture, language, and ethnicity in communication Utilizes non-verbal elements of communication to enhance congruent message tone, rhythm, inflection, body language, stance, kinesics (eye contact, facial expression, smiling, head nodding), proxemics (respecting personal space of 12-18 inches) Recognizes patient by name and avoids words of endearment (sweetie, honey, etc.) Evaluates educational level of patient, family for appropriate communication Timely, complete and accurate documentation with facts, avoiding opinion

* Safe Patient Care Organizes workload and effectively collaborates with nursing staff to prioritize care Anticipates patient/family/visitor needs and takes action to meet those needs Identifies and considers all workable alternatives before making decisions Demonstrates ability of effectively manage multiple tasks and/or directions Helps others use reasoning and evidence rather than unsupported opinions Anticipates problems based on patient behavior and acts accordingly Proactive multidisciplinary approach in caring for the patients Serves as a resource for addressing treatment issues Proactive in identifying and reporting complex patient needs to the nurse Assists peers with workload without prompting Assists physicians without prompting (i.e. getting patients, etc.)

* Maintains and provides service recovery

* Acts as a positive representative in the workplace as well as the community

* Presents as a positive representative of the entity

* Practices appropriate telephone etiquette

* Practices confidentiality and privacy and complies with HIPAA guidelines

* Promotes and maintains a safe environment. Reports hazards to proper department if they cannot be immediately corrected (i.e. entering work orders)

* Anticipates and accommodates customer needs, putting patients first

* Is a patient advocate

* Consistently maintains professional atmosphere on unit

* Role model for service excellence

* Encourages other to prevent breach in confidentiality

* Seeks and corrects safety issues, encourages other to make corrections

* Anticipates needs and seeks opportunities to assist others and is a role model for the team.

* Always asks "What is best for the patient?"

* HEART (Hear, Empathize, Apologize, Respond, Thank) and service excellence

* Performs technical skills under the supervision of the RN

* Keep unit and patient areas clean and stocked as required

* Collect, label, and send specimens per entity policy

* Demonstrates ability to accurately perform blood glucose testing in a timely manner, performs QC testing per policy

* Follows policy and procedure for hand hygiene and two patient identifiers

* Performs VS per unit standard

* Responds to patient alarms within scope of practice

* Demonstrates consistent compliance with fall precautions, fall prevention protocol, and policies

* Demonstrate ability to accurately perform breathalyzer testing per entity protocol

* Patient belongings collected and inventoried per unit standard?? document in CareConnect per entity protocol

* Performs and documents patient searches and contraband removal/disposition according to policy

* Proficient in noticing escalating behavior/signs and symptoms in patients and reporting to nurse

* Follow policy and procedure for precautions on patient population as appropriate

* Complete unit tasks as needed (i.e. making charts, breaking down charts, copying, faxing, etc.)

Professional Responsibility

* Adherence to THR and entity employment policies

* Complies with Time & Attendance policy?? clocking in/out, tardiness, missed punches, PTO usage, proper use of time clock (clocking in to the

* correct cost center)

* Complies with department specific guidelines for scheduling

* Complies with department guidelines for supply utilization

* Demonstrates adaptability and flexibility to changes in schedule and/or workload assignments when necessary to meet changing needs of the

* individual patient or unit

* Adheres to hospital and unit guidelines for breaks, personal calls

* Adheres to cells phone use and computer use following the THR policy on Electronic Communications Acceptable Use"

* Adhere to Personal Appearance and Professional Image policy

* Maintains job specific requirements such as CPI, CPR, TB testing/employee health screening, Flu vaccine hospital reorientation, annual skills validation and any other department/hospital/system requirement

* Presents a "Can-Do Attitude"

* Follows Chain of Command when appropriate

* Understands how decisions impact the unit/organization

* Demonstrates initiative for ongoing learning and professional growth

* Achieves professional growth and development through participation in educational programs and/or providing inservices

* Actively participates in staff meetings and/or committee meetings

* Attends 10 staff meetings per year, according to entity policy

* Actively participates in committees, process improvement projects, and special assignments. Encourages others to do the same.

* Ensures a conducive learning environment for orientees. Assists with new employee orientation.

* Identifies opportunities for improvement, implements, and supports change

At Texas Health Denton we take seriously our mission to improve the health of those in our community. We are a 255-bed, full-service hospital serving our community since 1987. Our central location provides convenient care to people in the DFW Metroplex and all across North Texas and Oklahoma. With more than 1,000 employees and 450+ physicians on our medical staff we are one of Denton County's largest employers. As part of the Texas Health family, we employ over 24,000 employees and are among the areas top five largest employers. Come be a part of our exceptional team as we continue to provide outstanding care and deliver award winning results. You belong here.

Additional perks of being a Texas Health Mental Health Technician:

* Benefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, Student Loan Repayment Program as well as several other benefits.

* At Texas Health, our people make this a great place to work every day. Our inclusive, supportive, people-first, excellence-driven culture make us a great place to work.

* A supportive, team environment with outstanding opportunities for growth.

* Explore our Texas Health careers site (https://jobs.texashealth.org/) for info like Benefits (https://jobs.texashealth.org/benefits) , Job Listings by Category (https://jobs.texashealth.org/professions) , recent Awards (https://jobs.texashealth.org/awards) we've won and more.

_Do you still have questions or concerns?_ Feel free to email your questions to [email protected] .

Texas Health requires a resume when an application is submitted.Employment opportunities are only reflective of wholly owned Texas Health Resources entities.

We are an Equal Opportunity Employer and do not discriminate against any employees or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.