• Employee Relations Specialist

    Reynolds & Reynolds (Houston, TX)


    Position Description

    Are you passionate about creating a fair, respectful, and responsive workplace? The Reynolds and Reynolds Company is looking for a dedicated Employee Relations Specialist to join our compliance team as the first point of contact for incoming workplace complaints and inquiries.In this highly visible and trusted role, you\u2019ll be the front line in triaging sensitive issues, helping safeguard the company\u2019s compliance, and supporting both employees and leadership. If you thrive on maintaining professionalism and neutrality, handling confidential matters with care, and ensuring investigative consistency, we want to hear from you!What You&'ll Do:- Receive, log, and triage all complaints, including sensitive reports of harassment, discrimination, and retaliation.- Lead fair and neutral preliminary interviews to collect key information without offering guidance or making judgments.- Route each matter to the appropriate internal department (e.g., Payroll, Benefits) or escalate to the appropriate HR or compliance representative as needed.- Maintain a detailed and centralized intake log, provide timely follow-ups, and ensure all documentation is complete and accurate.- Assist in developing and refining standardized investigation workflows, templates, and intake forms.- Help coordinate documentation holds and track ongoing investigations or matters.- Serve as a confidential liaison between compliance\/HR and internal stakeholders, ensuring clear, discreet, and professional communication every step of the way.

     

    Training

    Requirements

    Bachelor\u2019s degree in Human Resources, Public Administration, Business Administration, or a related field~^~Experience in workplace intake, incident management, or HR investigations~^~Outstanding interpersonal and communication abilities with a talent for handling sensitive topics with discretion.~^~Familiarity with case management systems or intake tools is preferred~^~Able to work independently, prioritize tasks effectively, and maintain meticulous records

    Benefits

    Our associates receive medical, dental, vision, and life insurance. We also offer company contributions to your HSA, 6% match on 401 (k), and a work\/life balance with paid time off. At our Houston facility, you can take advantage of our great training programs and facility amenities, including an onsite dining facility offering complimentary breakfast and lunch, and an onsite medical center. We also offer a wide variety of sports and social leagues to participate in after work, along with volunteering initiatives through our Associate Foundation.Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment. Reynolds and Reynolds is an equal opportunity employer.

    Salary:

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