• Summer Intern, Landside Operations

    Port Authority of New York and New Jersey (Jamaica, NY)


    Description

    About the Internship

     

    The Landside Operations Division at JFK Airport manages various Transportation and Customer Services related contractors (parking, bussing, taxi dispatch, customer service reps, homeless outreach, snow, construction, etc.). The responsibility encompasses all aspects of the airport outside of the airfield. JFK is in the midst of an 18-billion-dollar redevelopment project that will transform the airport over the next ten years. This construction puts added pressure on Landside Operations to preserve customer experience as we navigate an uncertain and ever-changing environment.

    Responsibilities

    + Develop presentation materials

    + Organize and lead meetings

    + Regularly communicate with stakeholders to seek input and communicate progress

    + Develop analyses and tracking systems

    + Manage and deliver at least one initiative regarding a Landside contractor

    + The project will require a scope document, cost-benefit analysis, and a summary document when the initiative is completed.

    Minimum Qualifications

    + Enrollment at a college or university at the time of the internship

    + Major in Business Administration, Aviation, Public Administration, Hospitality Management, Urban Planning, Transportation Systems, Logistics, or related discipline

    Desired Qualifications

    + Interest in aviation and/or transportation

    + Experience with contract management, statistical analysis and interpretation, and project management

    + Strong verbal and written communication skills

    + Exceptional strength with Microsoft Office Suite Products

    Internship Details

    + The start date will be Thursday, May 28, 2026

    + The internship will last approximately 12 weeks, ending on Friday, August 21, 2026

    + This is a full-time internship (5 days per week at 7.25 hours per day)

    + In accordance with Port Authority policy, this position permits interns to work remotely a maximum of one day per week. In person collaboration is essential to how the Port Authority conducts business and regular in-office days or team collaboration days may be required depending on business needs. Some internships may require interns to be fully in-person.

    Selection Process

    + Only applicants under consideration will be contacted

    + If selected to move forward, the hiring team will reach out directly to schedule 1-2 interviews

    + Different internships will have different timelines for interviews

    Compensation & Benefits

    + The hourly rate range is $18.07 to $30.31 (the exact rate will be determined by internship type and rising school year)

    + Ability to opt in to the New York State and Local Retirement System

    + Access to Employee Business Resource Groups (https://www.jointheportauthority.com/pages/diversity-inclusion-programs)

    + Facility Tours

    + Career Panels

    + Social/Networking Events

    REQNUMBER: 63891