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Job Description

Day to Day :

We’re looking for a hands-on Oracle Business Analyst with functional expertise in Oracle Fusion Supply Chain modules to support our transition from NAV to Oracle Fusion Cloud. In this post-go-live support role, you'll serve as a Tier 2 contact—working directly with business users to resolve issues, troubleshoot process problems, and ensure Oracle is being used to its full potential across our supply chain operations.

This role is about understanding how the system works, not how to build it. You won’t be coding or configuring integrations—you’ll be the person people turn to when they need answers and functional insight.

Responsibilities:

•Serve as a functional point of contact for Oracle SCM (Inventory, Procurement, Order Management, MRP) issues escalated beyond our internal help desk

• Support users across Supply Chain, Manufacturing, and Logistics by helping troubleshoot transactional or process-based system issues

• Collaborate with business teams to understand workflows and ensure effective system usage

• Partner with IT and our Oracle implementation partner to support business process optimization

• Trace issues to root cause (e.g., “Why didn’t this PO generate?”) and guide users through system navigation and resolution

• Document common issues, provide internal training, and help teams become more confident using Oracle Fusion

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

Must haves:

• 5+ years of experience as an IT Business Systems Analyst

• 1-2 years of true Oracle Fusion experience

• Functional understanding of Supply Chain and Manufacturing processes

• Experience with post-go-live support and system troubleshooting in a production environment

• Familiarity with Oracle processes such as P2P, inventory transactions, receiving, and work order planning

• Strong communication skills—you’re comfortable working directly with users and helping them get the most out of Oracle

• Bachelor’s degree in Business, Supply Chain, Information Systems, or equivalent experience Plusses:

• Prior experience in manufacturing or CPG environments is strongly preferred