• Field Service Technician

    Teledyne (Charlotte, NC)


    Be visionary

     

    Teledyne Technologies Incorporated provides enabling technologies for industrial growth markets that require advanced technology and high reliability. These markets include aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, deepwater oil and gas exploration and production, medical imaging and pharmaceutical research.​

     

    We are looking for individuals who thrive on making an impact and want the excitement of being on a team that wins.

    Job Description

    **Teledyne Monitor Labs** , a leading supplier of air measurement instrumentation and software is seeking a skilled professional to join our Field Service Team.​ This role is responsible for delivering exceptional service that meets or exceeds customer expectations, ensuring high levels of satisfaction.

    Job Description

    Provide on-site service, and installation of instrumentation, as related to Continuous Emission Monitoring (CEM) Systems. Conduct technical analysis of products and implement modifications and enhancements to products in accordance with specific engineering instructions to meet customer expectations. Troubleshoot technical problems and issues, determine technical solutions in accordance with product specifications, and recommend actions to company or customer representatives for coordinated product solution. Conduct hands-on technical training and product briefing with customers.

     

    _Experience in the industry is desirable, but not a requirement. Higher compensation will be offered to those with a CEMS background._

     

    Essential Duties and Responsibilities

     

    Perform on-site installation, diagnostics, repairs, and preventative maintenance of instrumentation.

     

    • Travel extensively (approximately 80% of the time) primarily Monday through Friday, using air and ground transportation to locations around the country.

    • Able to work outdoors on elevated platforms throughout the year.

    • The physical ability to climb ladders, and stairs to reach stack platforms ranging from 20 to 150 feet.

    • The ability to work with minimal supervision while maintaining Teledyne Ethical standards.

    • Must have excellent verbal and written communication skills.

    • Competent with Microsoft Office Products.

    • Provide technical support to customers via telephone.

    • Other duties as deemed necessary by management.

     

    Education and/or Experience                                                  

     

    Associate degree in engineering, technology or related scientific study. Ten to fifteen years related field experience troubleshooting/repairing analytical equipment and/or training; or equivalent combination of education and experience.

    Other Requirements

    • Ability to be analytical, solve problems, and provide technical support.

    • Experience with customer service.

    • Work well with other team members.

    • Professional written and oral communication skills

    • Willing to travel overnight up to 80% of the normal Monday through Friday work week.

     

    Teledyne and all of our employees are committed to conducting business with the highest ethical standards. We require all employees to comply with all applicable laws, regulations, rules and regulatory orders. Our reputation for honesty, integrity and high ethics is as important to us as our reputation for making innovative sensing solutions.

     

    Teledyne is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other characteristic or non-merit based factor made unlawful by federal, state, or local laws. ​

     

    You may not realize it, but Teledyne enables many of the products and services you use every day **.**

     

    Teledyne provides enabling technologies to sense, transmit and analyze information for industrial growth markets, including aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, energy, medical imaging and pharmaceutical research.