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Summer Intern, Concessions & Strategic Customer…
- Port Authority of New York and New Jersey (New York, NY)
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Description
About the Internship
Our Aviation Concessions Unit offers interns a front-row seat to the fast paced world of airport concessions and customer experience. The Concessions & Strategic Customer Experience Unit governs the concessions programs with over 200 lease agreements and 600 concession locations, aiming to provide top-tier shopping and dining experience for airport visitors. You will gain hands-on exposure to how we interact, support and manage a diverse mix of restaurants, shops and services that shapes a travelers' journey. The successful candidate will collaborate with industry professionals, analyze real operational data and help bring redevelopment initiatives to life. If you are looking for a dynamic environment where every project makes a visible impact, this is the place to take off.
Responsibilities
+ Support the Aviation Concessions Unit by gathering essential documents from stakeholders for agreement execution and record-keeping.
+ Enter concessions contract data into the Port Authority’s finance and real estate system.
+ Assist the Sr. Concessions Agreement Coordinator with preparing new agreements, receiving security deposits, and issuing insurance compliance memos.
+ Liaise with internal teams, including PA Law, Risk Management, and Financial Planning, to seek approvals for agreement execution.
+ Collaborate with the Aviation Concessions Unit to develop innovative processes to stream-line data.
Minimum Qualifications
+ Enrollment at a college or university at the time of the internship
+ Major in Business Administration/Management, Finance, Public Administration/Affairs or related discipline
Desired Qualifications
+ Demonstrates strong proficiency in problem-solving, critical thinking, and decision-making.
+ Exhibits meticulous attention to detail, identifying errors while maintaining focus on the broader context.
+ Proficient in creating and interpreting Microsoft Excel reports, including pivot tables and complex formulas.
+ Possesses excellent organizational skills with a keen interest in file and information management.
+ Proficiency with Microsoft applications including Word, Excel, PowerPoint, Outlook, Teams, SharePoint, and OneDrive.
+ Excellent written and verbal communication skills, with the ability to synthesize information into executive reports and presentations.
+ A keen interest in contributing to the success of the Port Authority of New York & New Jersey Airports Concessions Unit and a commitment to public service.
+ Exhibits a proactive commitment to ongoing professional development.
Internship Details
+ The start date will be Thursday, May 28, 2026
+ The internship will last approximately 12 weeks, ending on Friday, August 21, 2026
+ This is a full-time internship (5 days per week at 7.25 hours per day)
+ In accordance with Port Authority policy, this position permits interns to work remotely a maximum of one day per week. In person collaboration is essential to how the Port Authority conducts business and regular in-office days or team collaboration days may be required depending on business needs. Some internships may require interns to be fully in-person.
Selection Process
+ Only applicants under consideration will be contacted
+ If selected to move forward, the hiring team will reach out directly to schedule 1-2 interviews
+ Different internships will have different timelines for interviews
Compensation & Benefits
+ The hourly rate range is $18.07 to $30.31 (the exact rate will be determined by internship type and rising school year)
+ Ability to opt in to the New York State and Local Retirement System
+ Access to Employee Business Resource Groups (https://www.jointheportauthority.com/pages/diversity-inclusion-programs)
+ Facility Tours
+ Career Panels
+ Social/Networking Events
REQNUMBER: 63957
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Summer Intern, Concessions & Strategic Customer Experience
- Port Authority of New York and New Jersey (New York, NY)