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  • Summer Intern, Concessions & Strategic Customer…

    Port Authority of New York and New Jersey (New York, NY)



    Apply Now

    Description

    About the Internship

     

    Our Aviation Concessions Unit offers interns a front-row seat to the fast paced world of airport concessions and customer experience. The Concessions & Strategic Customer Experience Unit governs the concessions programs with over 200 lease agreements and 600 concession locations, aiming to provide top-tier shopping and dining experience for airport visitors. You will gain hands-on exposure to how we interact, support and manage a diverse mix of restaurants, shops and services that shapes a travelers' journey. The successful candidate will collaborate with industry professionals, analyze real operational data and help bring redevelopment initiatives to life. If you are looking for a dynamic environment where every project makes a visible impact, this is the place to take off.

    Responsibilities

    + Support the Aviation Concessions Unit by gathering essential documents from stakeholders for agreement execution and record-keeping.

    + Enter concessions contract data into the Port Authority’s finance and real estate system.

    + Assist the Sr. Concessions Agreement Coordinator with preparing new agreements, receiving security deposits, and issuing insurance compliance memos.

    + Liaise with internal teams, including PA Law, Risk Management, and Financial Planning, to seek approvals for agreement execution.

    + Collaborate with the Aviation Concessions Unit to develop innovative processes to stream-line data.

    Minimum Qualifications

    + Enrollment at a college or university at the time of the internship

    + Major in Business Administration/Management, Finance, Public Administration/Affairs or related discipline

    Desired Qualifications

    + Demonstrates strong proficiency in problem-solving, critical thinking, and decision-making.

    + Exhibits meticulous attention to detail, identifying errors while maintaining focus on the broader context.

    + Proficient in creating and interpreting Microsoft Excel reports, including pivot tables and complex formulas.

    + Possesses excellent organizational skills with a keen interest in file and information management.

    + Proficiency with Microsoft applications including Word, Excel, PowerPoint, Outlook, Teams, SharePoint, and OneDrive.

    + Excellent written and verbal communication skills, with the ability to synthesize information into executive reports and presentations.

    + A keen interest in contributing to the success of the Port Authority of New York & New Jersey Airports Concessions Unit and a commitment to public service.

    + Exhibits a proactive commitment to ongoing professional development.

    Internship Details

    + The start date will be Thursday, May 28, 2026

    + The internship will last approximately 12 weeks, ending on Friday, August 21, 2026

    + This is a full-time internship (5 days per week at 7.25 hours per day)

    + In accordance with Port Authority policy, this position permits interns to work remotely a maximum of one day per week. In person collaboration is essential to how the Port Authority conducts business and regular in-office days or team collaboration days may be required depending on business needs. Some internships may require interns to be fully in-person.

    Selection Process

    + Only applicants under consideration will be contacted

    + If selected to move forward, the hiring team will reach out directly to schedule 1-2 interviews

    + Different internships will have different timelines for interviews

    Compensation & Benefits

    + The hourly rate range is $18.07 to $30.31 (the exact rate will be determined by internship type and rising school year)

    + Ability to opt in to the New York State and Local Retirement System

    + Access to Employee Business Resource Groups (https://www.jointheportauthority.com/pages/diversity-inclusion-programs)

    + Facility Tours

    + Career Panels

    + Social/Networking Events

    REQNUMBER: 63957



    Apply Now



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  • Summer Intern, Concessions & Strategic Customer Experience
    Port Authority of New York and New Jersey (New York, NY)
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