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Job Title: Medical Office Assistant

Job Description

Join our dynamic team as a Medical Office Assistant where you will engage in a mix of clinical and administrative duties. Your primary responsibilities will include answering phones, scheduling appointments, handling prior authorizations, and rooming patients. This role offers a unique opportunity to enhance both your clinical and administrative skills within a supportive environment.

Responsibilities

+ Answer phones and manage scheduling of appointments.

+ Handle prior authorizations efficiently.

+ Room patients and manage patient flow.

+ Process medication refills and address same-day requests.

+ Assist with clerical tasks including data entry and managing patient information.

+ Provide excellent customer service and maintain professional communication.

+ Use Electronic Medical Records (EMR) systems, particularly EPIC, to manage patient data.

Essential Skills

+ Strong customer service skills.

+ Proficient in data entry and managing patient information.

+ Excellent communication skills.

+ Familiarity with medications and basic clerical tasks.

+ Experience with EMR systems, particularly EPIC, is preferred.

Additional Skills & Qualifications

+ Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) certification is helpful.

+ Medical Assistant (MA) Diploma is required.

+ Experience in a similar role is advantageous.

Work Environment

This position is based in a small, family-oriented practice located in New Haven county. The work schedule is Monday through Friday, between 7:45 AM and 6:00 PM. The clinic atmosphere is easy-going and collaborative, though staff are currently feeling overwhelmed due to being short-staffed. It provides a nurturing environment with a mix of clinical and administrative experiences, offering an excellent opportunity for growth and development.

Job Type & Location

This is a Contract to Hire position based out of Guilford, CT.

Pay and Benefits

The pay range for this position is $18.00 - $23.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Guilford,CT.

Application Deadline

This position is anticipated to close on Dec 22, 2025.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email [email protected] (%[email protected]) for other accommodation options.