"Alerted.org

Job Description

Join Our Team as a Enterprise Operations Manager

At BAE Systems, we're dedicated to delivering innovative solutions that make a meaningful impact. As a leading provider of enterprise IT services, we're seeking an **Enterprise Operations Manager** to oversee the operations and related processes for a large government customer. As a Enterprise Operations Manager with our team, you'll be part of a dynamic and collaborative environment that values innovation, teamwork, and excellence.

The **Enterprise Operations Manager** will embody a strategic leader responsible for overseeing the daily operations, service delivery, and performance management of complex federal IT enterprise systems supporting mission-critical government operations. This senior-level position requires a seasoned professional who can bridge the gap between technical operations, program management, and executive leadership while ensuring seamless delivery of IT services. The Enterprise Operations Manager will lead cross-functional teams of system administrators, engineers, and technical support staff while maintaining accountability for operational excellence, service level agreement (SLA) compliance, risk mitigation, and continuous improvement initiatives. This role demands a unique combination of technical depth, operational leadership, and program management expertise to navigate the complexities of federal IT environments including FedRAMP-authorized cloud platforms, on-premises data centers, hybrid architectures, and secure classified networks. The Enterprise Operations Manager must possess strong stakeholder management capabilities to effectively communicate with government clients including Contracting Officer Representatives (CORs), Technical Points of Contact (TPOCs), and senior government leadership while translating complex technical operations into business value and mission impact. Provide subject matter expertise in network administration, network support, management, switching, and routing to ensure smooth functioning of the network.

The Enterprise Operations Manager will establish and enforce operational procedures, incident response protocols, change management processes, and disaster recovery capabilities while fostering a culture of accountability, collaboration, and innovation. This individual must demonstrate exceptional problem-solving abilities to address complex technical challenges, operational disruptions, and stakeholder conflicts while maintaining composure under pressure in 24/7/365 mission-critical environments. The role requires active participation in on-call rotations for critical incidents, coordination of major system upgrades and maintenance windows, and leadership during crisis situations including security breaches, natural disasters, or significant service outages.

Required Education, Experience, & Skills

Required Education, Experience, & Skills

+ **Education:** Bachelor's degree in Information Technology, Cybersecurity, Computer Science, or a related field (or equivalent experience)

+ **Experience:** 10 years of relevant IT experience, inluding minimum of five years of Network Engineering and Enterprise Operations

+ 5 years experience managing global WAN

+ **Skills:**

+ DoD 8140.03-M Work role 441 at Advanced Level

+ Active DoD TS with eligibility for SCI

+ Active Cisco Certified Internetworking Expert (CCIE)

+ Proficiency in SOC tools (e.g., Army Endpoint Security System (AESS), Splunk, Tenable Nessus) and RMF systems (e.g., eMASS, XACTA)

+ Excellent leadership, analytical, and communication skills for 24/7 team management and stakeholder coordination

+ ITIL 4 Foundation certification

+ **Behavior Framework:** Demonstrates expertise in cybersecurity operations and management Exhibits strong leadership and communication skills Applies critical thinking and problem-solving skills to complex cybersecurity issues

Preferred Education, Experience, & Skills

Preferred Education, Experience, & Skills

+ **Education:** Master's degree in a relevant field or additional certifications (e.g., GIAC Certified Incident Handler - GCIH)

+ **Experience:** 5 years of experience with federal Governance, Risk, and Compliance (GRC) management Experience supporting the customer or similar organizations, including JRSS/DCO/CIRT coordination Background in cyber intelligence, Digital Media Analysis (DMA)/forensics, and insider threat hunting

+ **Skills:** ITIL v3 or v4 Managing Professional certification (or higher) Certified Information Systems Security Professional (CISSP) or equivalent IAM Level III Experience with cloud security, DevOps, and containerization Strong understanding of NIST and RMF controls

Pay Information

Full-Time Salary Range: $146670 - $249330

Please note: This range is based on our market pay structures. However, individual salaries are determined by a variety of factors including, but not limited to: business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience.

Employee Benefits: At BAE Systems, we support our employees in all aspects of their life, including their health and financial well-being. Regular employees scheduled to work 20 hours per week are offered: health, dental, and vision insurance; health savings accounts; a 401(k) savings plan; disability coverage; and life and accident insurance. We also have an employee assistance program, a legal plan, and other perks including discounts on things like home, auto, and pet insurance. Our leave programs include paid time off, paid holidays, as well as other types of leave, including paid parental, military, bereavement, and any applicable federal and state sick leave. Employees may participate in the company recognition program to receive monetary or non-monetary recognition awards. Other incentives may be available based on position level and/or job specifics.

Enterprise Operations Manager

119108BR

EEO Career Site Equal Opportunity Employer. Minorities . females . veterans . individuals with disabilities . sexual orientation . gender identity . gender expression