• Senior Entitlements Analyst

    ABM Industries (Sugar Land, TX)


    Overview

     

    Senior Entitlements Management Analyst

     

    ABM is hiring a **Senior Entitlements Management Analyst** to lead **governance and compliance for paid time off (PTO) calculations, wage and hour rules, and entitlement policies within the ABM Entitlement Management System (EMS).** **_This role serves as a subject matter expert (SME) and strategic partner, ensuring compliance with union collective bargaining agreements, Federal, State, and Local Government laws, and customer agreements._**

     

    The Senior Analyst will also drive compliance programs around minimum wage, Living Wage, Prevailing Wage **, California Meal and Rest Breaks, and Healthy San Francisco** . This position will lead rollouts and configuration of new software using the ePay timekeeping system, while mentoring junior analysts and influencing process improvements.

     

    A successful candidate will demonstrate advanced analytical and organizational skills, strong leadership, and effective communication skills necessary to maintain the **Entitlement Management System** . The ability to collaborate with Accounting, FP&A, Human Resources, Legal, Software Developers, Project Management Office, and Operational Managers.

     

    This is a Hybrid Role (in-office Mon-Thu) based out of our office located at 14141 Southwest Freeway, Sugar Land, TX 77478.

    Primary Responsibilities:

    + **Own governance for Union, Statutory, and Customer PTO rules in EMS and UKG Dimensions.**

    + Lead configuration and testing for ePay timekeeping system.

    + **Conduct impact analysis for new union agreements and statutory changes** ; recommend process improvements.

    + **Develop advanced reporting and analytics for executive leadership on compliance and entitlement metrics.**

    + Mentor junior analysts and provide SME support across payroll and entitlement processes.

    + Drive automation initiatives to reduce manual entry and improve data integrity.

    + **Create Standard Operating Procedure (SOP) and documentation for automation initiatives as needed.**

    + Lead cross-functional compliance projects (e.g., California Meal/Rest Break, Healthy San Francisco).

    + Partner with Legal and HR to resolve complex compliance issues.

    + Reconcile monthly PTO balances with balance sheet accruals and research discrepancies.

    + Audit EMS PTO balance calculations and research errors.

    + Assist IT Developers in resolving code issues leading to reporting errors.

    + Coordinate wage adjustments and compliance programs across departments.

    + **Asist with team member inquiries concerning PTO balances and payout practices.**

    + Special projects and other duties as assigned.

    Education and Competencies:

    + Bachelor’s degree required; advanced degree preferred.

    + **5+ years of experience in payroll compliance, entitlement management, or related role.**

    + Expert-level MS Excel (macros, pivot tables, Power Query, advanced formulas, VBA/SQL coding language, or can complete data entry for 3 to 5 CBAs a day. ).

    + Experience with ePay Timekeeping is preferred. If candidate does not have ePay experience then experience with cloud based SaaS timekeeping systems is required.

    + Strong data analytics and reporting skills for executive insights.

    + Proven ability to lead cross-functional initiatives and influence stakeholders.

    + Excellent communication skills and ability to work with all management levels.

    + Detail-oriented with strong problem-solving, **organization,** and leadership skills.

    + Ability to work within deadlines in a fast-paced environment.

     

    Benefit Information: ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Team Member Benefits | Staff & Management (https://wpe-media.abm.com/wp-content/uploads/2025/ABM\_2025\_Employee\_Benefits\_Staff\_&\_Management\_No%20Date%209.5.24.pdf)

    REQNUMBER: 135195

    ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.