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Duties and Responsibilities

Development and Configuration • Design, build, test, and deploy Workday integrations using tools such as EIB, Studio, Core Connectors, and Web Services (SOAP/REST APIs) • Configure and maintain Workday business processes, calculated fields, custom validations, and condition rules • Develop and maintain Workday custom reports • Troubleshoot and resolve system or integration issues • Integration Management • Create and maintain integrations between Workday and third-party systems (HR, Payroll, Benefits, Finance, etc.) • Monitor scheduled integrations and address failures or data inconsistencies • Document integration design, configuration, and data flow processes • Optimize existing integrations to improve performance and reliability

Reporting and Analytics • Develop and maintain Workday reports and dashboards to support business and compliance needs • Work with users to understand reporting requirements and translate them into Workday solutions • Automate report scheduling and distribution for Users Support and Collaboration • Provide technical support for agency/end users • Maintain system documentation, including design specs, workflows, and configuration guides • Collaborate with HR, Payroll, Finance, and IT teams to align Workday functionality with business needs • Participate in change control and configuration management processes • Gather/document business requirements for change requests (break/fix)

Minimum Qualifications/Skill Sets

Graduation from an accredited college or university with a bachelor's degree in Business or Computer Science. Plus at least two years' experience in the administration or support of enterprise systems such web services, Workday HCM, Payroll, Financials and Reporting. Additional experience may be substituted on a year-for-year basis up to a maximum of four years for the required education.

Preferred Qualifications/Skill Sets

• Strong analytical and problem-solving skills • Outstanding business process fluency, with a strong ability to discuss processes at a level of detail sufficient to gain insight into the underlying business problem or opportunity • Ability to work in a team environment; establishing and maintaining strong professional relationships • Proven ability and success with HCM, Payroll and Financial systems • Maintain the security and confidentiality of any proprietary or sensitive data in any medium • Demonstrated Workday experience • Demonstrated experience in Workday implementation or post-production environment as a primary technical resource • Workday certified training or commensurate experience

What Makes HTC A Great Place To Build Your Future

HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you’ll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You’ll have long-term opportunities to grow your career and develop skills in the latest emerging technologies.

At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks.

Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected.

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