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Description

Introduction

Experience the HCA Healthcare difference where colleagues are trusted, valued members of our healthcare team. Grow your career with an organization committed to delivering respectful, compassionate care, and where the unique and intrinsic worth of each individual is recognized. Submit your application for the opportunity below:Patient Care NavigatorLas Palmas Del Sol Cardiology

Benefits

Las Palmas Del Sol Cardiology offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

+ Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.

+ Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.

+ Free counseling services and resources for emotional, physical and financial wellbeing

+ 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)

+ Employee Stock Purchase Plan with 10% off HCA Healthcare stock

+ Family support through fertility and family building benefits with Progyny and adoption assistance.

+ Referral services for child, elder and pet care, home and auto repair, event planning and more

+ Consumer discounts through Abenity and Consumer Discounts

+ Retirement readiness, rollover assistance services and preferred banking partnerships

+ Education assistance (tuition, student loan, certification support, dependent scholarships)

+ Colleague recognition program

+ Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)

+ Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits (https://careers.hcahealthcare.com/pages/employee-benefits-and-rewards)

_Note: Eligibility for benefits may vary by location._

We are seeking a(an) Patient Care Navigator for our team to ensure that we continue to provide all patients with high quality, efficient care. Did you get into our industry for these reasons? We are an amazing team that works hard to support each other and are seeking a phenomenal addition like you who feels patient care is as meaningful as we do. We want you to apply!

Job Summary and Qualifications

Seeking a **Patient Care Navigator** for our practice. The Patient Care Navigator functions independently to schedule procedures, act as a liaison to physicians and their offices, operate and help maintain the patient’s milestones, and statistical information. The Patient Care Navigator acts in accordance with the different Physician Services Compliance Programs and other reporting mechanisms. We would love you to apply now!

What you will do in this role:

Initiates and manages patient education process and responsible for responding to patient inquiries via phone, email, and securing messaging

Ensures patient has completed required education, training classes, and any other pertinent requirements designated by insurance guidelines

Coordinate and obtain appropriate CPT and ICD-10 codes and other clinical information required for patient’s surgeries

Coordinate surgery schedule calendar and detailed processes related to surgery scheduling

Contact appropriate parties to resolve issues regarding prior authorizations and necessary referral requirements

Communicate with appropriate parties to discuss any insurance criteria

Verify and utilize online carrier portals and websites to calculate patient cost share and assist patient with payment to appropriate departments

Assist in answering incoming calls and ensure patient questions are answered and screened appropriately

Ability to work with co-workers, patients, various stakeholders, and management in a positive, supportive, and cooperative manner

Maintains strictest confidentiality; adheres to all HIPAA guidelines/regulations

EDUCATION:

Associate's degree preferred

EXPERIENCE:

Minimum 2 years of healthcare related experience in a specialty service line required Minimum 2 years of insurance and or surgery scheduling experienced required

CERTIFICATION/LICENSE:

National Healthcareer Association (NHA) Certified Electronic Health Records Specialists (CEHRS) preferred but not required

Supporting HCA Healthcare's 186 hospitals and 2,400+ sites of care, Physician Services plays a crucial role as the main entry point for patients looking for high-quality healthcare within the HCA Healthcare system. With a focus on meeting the needs of our patients at all access points, Physician Services is dedicated to implementing innovative, physician-driven, value-added solutions to assist physicians in providing high-quality, patient-centered care, aligning with our mission to care for and enhance human life.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times.  In recent years, HCA Healthcare spent an estimated $3.7 billion in costs for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"There is so much good to do in the world and so many different ways to do it."- Dr. Thomas Frist, Sr.

HCA Healthcare Co-Founder

If you find this opportunity compelling, we encourage you to apply for our Patient Care Navigator opening. We promptly review all applications. Highly qualified candidates will be directly contacted by a member of our team. **We are interviewing - apply today!**

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.