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Description

In this role you will be responsible for overseeing the business and patient care functions of assigned UCLA Health Community Clinics. This role ensures smooth daily operations by providing administrative and operational oversight, managing physical space, and coordinating clinical services.

Key Responsibilities:

+ Supervise medical front office and back office staff to ensure efficient workflows and exceptional patient care.

+ Coordinate clinical services to maintain high standards of quality and compliance.

+ Oversee daily administrative operations, including scheduling, resource allocation, and performance monitoring.

+ Manage physical space to optimize patient experience and staff productivity.

+ Collaborate with leadership to implement policies, procedures, and process improvements.

Salary Rate: $70,200 - $145,200/annually Qualifications

Required:

+ Demonstrated effective supervisory skills including experience in recruitment, performance appraisal, identification and communication of expectations, discipline, and training.

+ Skill in analyzing information and procedures to define objectives, identify patterns and recognize alternatives and their implications.

+ Skill in operating a personal computer and software programs, including MS Word, and Excel Spreadsheet.

+ Interpersonal skills to promote a cooperative and productive work environment and to establish and maintain cooperative, productive working relationships with faculty, residents, medical students and staff from various social, cultural, and economic backgrounds.

+ Working knowledge of medical terminology.

+ Writing skills to prepare accurate and concise reports and memorandums that clearly convey information utilizing appropriate vocabulary and grammar.

+ Working knowledge of computerized appointment scheduling and registration system, and the ability to effectively train staff in the use of the system.

+ Working knowledge of major medical insurance plans.

+ Ability to work occasional weekends or evenings as required.

Preferred:

+ Working knowledge of University and Hospital policies and procedures to appropriately manage patient registration, cashiering, risk management, and personnel.

+ Working knowledge of the CareConnect system.

+ Demonstrated experience in managing patient services and nursing staff in a private medical practice or community clinic.

+ Accounting skills to plan, prepare and analyze revenue and expense budgets.

UCLA Health welcomes all individuals, without regard to race, sex, sexual orientation, gender identity, religion, national origin or disabilities, and we proudly look to each person’s unique achievements and experiences to further set us apart.