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Adecco is assisting a local client recruiting for Field Technical Associate opportunities in _Irving, TX_ This is an excellent opportunity to join a winning culture and get your foot in the door with a Company that has _commitment to innovation in personal systems and printing, and strong emphasis on sustainability and security._ If Field Technical Associate sounds like something you would be interested in, and you meet the qualifications listed below, apply now!

Responsibilities for a _Field Technical Associate_ include but are not limited to:

• This is a professional banking setting with a high touch and executive level user community.

• Requires great customer service skills and ability to Configure, install, and test hardware components, hardware deployment replacements.

• Manage hardware and software service-related issues for end-users to prevent escalation, working in the ServiceNow Ticketing System.

• Providing cross-divisional troubleshooting by updating and maintaining tickets.

• Reimaging PCs, backing up and restoring user data. Installing and validating correct software versions on devices and confirm functionality.

• Utilize Wells utilities to troubleshoot end-user machine functionality.

• Documenting service events accurately in work orders and ticketing systems.

Candidates for _Field Technical Associate_ must meet the following requirements to be considered:

• 3-5 Years Experience providing software/hardware support, server, cisco technology knowledge in a professional setting

• Proficiency with troubleshooting/supporting MS office suite of applications including MS Teams outlook and WinOS.

• Prior experience Assisting with administration of Virtual/Desktop/Laptop Management and infrastructure applications including VDI, patch management, encryption technologies, Anti-virus, incident/Request management

• Previous experience working in ServiceNow (a plus) ticketing system or similar

• Proficient in backing users’ data, recovering data, and reimaging users’ devices both remotely and at users' desk.

• Strong customer communication and service skills

• Knowledge of two factor authentication

• Must be able to work independently in a fast pace high profile environment

• Able to work onsite at location M-F 8am – 5pm local time with flexibility to stay after 5pm if needed

What's in this Field Technical Associate position for you?

• Pay: $28.53 - $35/hr.

• Shift: Onsite - 7651 Esters Blvd, Irving, TX, 75063 -United States - Monday – Friday (8am to 5pm)

• Weekly paycheck

• Dedicated Onboarding Specialist & Recruiter

• Access to Adecco’s Aspire Academy (https://www.adeccousa.com/about-adecco-staffing/adecco-programs-partnerships/aspire-academy/) with thousands of free upskilling courses

This _Field Technical Associate_ is being recruited for by one of our Centralized Delivery Team and not your local Branch. For instant consideration for this Field Technical Associate position and other opportunities with Adecco in Irving, TX apply today!

**Pay Details:** $28.53 to $35.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://uat.adecco.com/en-us/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

+ The California Fair Chance Act

+ Los Angeles City Fair Chance Ordinance

+ Los Angeles County Fair Chance Ordinance for Employers

+ San Francisco Fair Chance Ordinance

**Massachusetts Candidates Only:** It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.