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It's more than a job

As a finance professional at Kuehne+Nagel, your work includes managing budgets, strategic planning, and overseeing financial operations. You also help make ordinary and special moments possible for people around the world. Because your financial diligence allows your colleagues across the company to stay focused on the core of their work, whether it's getting vital healthcare products to those who need them or fresh fruit to children playing in the park. Finance work at Kuehne+Nagel, means more than we imagine.

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How you create impact

We are seeking an Operational Care Supervisor, Revenue Care to lead and support a team dedicated to delivering high‑quality financial and operational services. This role is responsible for guiding team members, ensuring productivity and compliance, fostering a positive team atmosphere, and collaborating with revenue and branch management to drive continuous improvement. The supervisor will also act as a key escalation point, ensuring accuracy in billing and charges while supporting systematic issue resolution.

+ Develop and support team members to ensure consistent quality of financial services.

+ Provide instruction and guidance to team leads and team members as needed.

+ Actively communicate with the team through meetings and one‑on‑one discussions to build motivation and results.

+ Manage timecards, including PTO requests, corrections, and approvals.

+ Monitor team productivity and performance; evaluate growth with the Revenue Manager and initiate improvement actions when necessary.

+ Collaborate with revenue management to implement process changes and drive continuous improvement initiatives.

+ Align regularly with operations management on KPI and productivity reporting.

+ Schedule and participate in meetings with branch management; maintain daily communication with branch leadership.

+ Serve as a secondary point of contact for escalations and support emails.

+ Investigate incorrect billing (Accounts Receivable) and incorrect charges paid (Accounts Payable).

+ Provide secondary support for systematic issues documented within the team.

What we would like you to bring

+ 2–4 years of expertise in sea logistics and accounting principles with a strong foundation in operational efficiency and financial accuracy.

+ Proven leadership experience, successfully guiding and developing teams while fostering a collaborative and high‑performance culture.

+ Skilled in delegating and coordinating responsibilities, ensuring seamless workflow and accountability across team functions.

+ Recognized for excellent communication and conflict resolution abilities, adept at building trust and maintaining positive stakeholder relationships.

+ Proficient in Microsoft 365 and general IT tools, leveraging technology to streamline processes and enhance productivity.

+ Possess an analytical mindset with strong problem‑solving and decision‑making skills, consistently delivering practical solutions to complex challenges.

+ Highly organized and resilient under pressure, capable of meeting tight deadlines without compromising quality.

+ Experienced in KPI management and continuous improvement initiatives, driving measurable performance gains and operational excellence.

What's in it for you

At Kuehne+Nagel we strive daily to inspire, empower, and deliver not only to our customers, but also to our colleagues. We offer a dynamic global work environment with opportunities for excellent training programs and career mobility. Base wage is part of a competitive total rewards package that includes health and welfare benefits, a 401k retirement savings plan, tuition reimbursement, and incentive compensation for eligible roles. Individual pay may vary from the target range and is determined by a number of factors including experience, skills, job location, internal pay equity, and other relevant business considerations. Kuehne+Nagel reviews pay ranges regularly to ensure competitive and fair pay based on industry market data. \#LI-TD1

Kuehne+Nagel participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.

Who we are

Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.

As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.

We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.

Kuehne + Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at 1-800-267-1326 during the hours of 8:00am - 5:00pm EST; Monday through Friday or via e-mail at: [email protected] with the nature of your request. We will answer your inquiry within 24 hours.