• EOC Application Administrator - Hybrid

    MSys Inc. (Atlanta, GA)


    Job summary:

    Title:

    EOC Application Administrator - Hybrid

    Location:

    Atlanta, GA, USA

    Length and terms:

    Long term - w2 or 1099 or c2c

     

    Position created on 12/09/2025 07:50 pm

    Job description:

    Interview Type: Webcam*** Very long term project expect to go for 4+ years ***w2 or 1099 or c2c *** Hybrid ***

    Description:

    •He WebEOC / EOC Application Administrator is responsible for the administration, configuration, and support of Juvare WebEOC V10, along with preparing for the organization’s future migration to Juvare WebEOC NexUs.

    Key Responsibilities:

    + WebEOC Administration

    + Administer and maintain Juvare WebEOC V10 for daily operations and system stability.

    + Support planning, testing, and implementation efforts tied to future migration to Juvare WebEOC NexUs.

    + Manage users, positions, roles, permissions, and overall access provisioning.

    + Configure and maintain incidents, system processes, notifications, plug-ins, and general system settings.

    + Develop, update, and troubleshoot boards, including code adjustments and design enhancements.

    + Move boards and system configurations between environments through imports/exports.

    + Maintain clear documentation of configuration changes, system updates, and operating procedures.

    Integration & Technical Support:

    + Configure and support GIS integrations for both cloud and on-premises WebEOC environments.

    + Utilize the ArcGIS API to integrate mapping services, geospatial layers, and situational awareness tools.

    + Work with Juvare Professional Services and other vendors to translate operational needs into technical configurations.

    + Provide support for plug-ins, mapping tools, custom workflows, and other system integrations.

    Communication & Notification Tools:

    + Assist with communication integrations connected to WebEOC, including Microsoft Teams notifications, alerts, and collaboration channels.

    + Support users with Teams-based communication workflow setups during activations and day-to-day operations.

    EOC Application Support:

    + Provide support for additional EOC related systems such as Rave and other alerting tools.

    + Offer real-time user support during emergency activations, including system troubleshooting and workflow guidance.

    + Deliver user training and documentation for WebEOC and related platforms.

    Operational Support:

    + Work extended or irregular hours as needed during emergency operations.

    + Assist with other assigned state applications or technical projects beyond core EOC systems.

    + Collaborate with emergency management staff, IT teams, and stakeholders to ensure operational readiness.

    Required Qualifications:

    + Software Development. 7 Years

    + .NET software development. 5 Years

    + JavaScript. 5 Years

    + Web Based Application Deployments and Debugging. 5 Years

    + ARC GIS/Application Integration. 2 Years

    + Hands-on experience administering Juvare WebEOC V10.

    + Experience participating in or supporting migration efforts toward Juvare WebEOC NexUs.

    + Strong understanding of user provisioning, incident configuration, roles, and positions.

    + Experience with board creation, editing, troubleshooting, and code updates (HTML, JavaScript, or similar).

    + Familiarity with plug-ins, system notifications, mapping tools, and communication integrations such as Microsoft Teams.

    + Ability to work with vendors and technical service providers to implement business requirements.

    + Experience with both cloud and on-premises WebEOC environments.

    + Strong troubleshooting, communication, and customer support abilities.

    Preferred Qualifications:

    + Experience with EOC communication platforms such as Rave Alert.

    + Background in emergency management, public safety, or government operations.

    + Familiarity with API integrations, scripting, or basic database concepts.

    + Experience with .NET development or working within Visual Studio Code for board-related scripts or integrations.

    Education/Experience:

    + Bachelors degree from an accredited college or university with coursework in computer science or management information systems AND Six years of related experience.

    Contact the recruiter working on this position:

    The recruiter working on this position is Sowmya Pasarla

    His/her contact number is His/her contact email is [email protected]

     

    Our recruiters will be more than happy to help you to get this contract.