• Emergency Room Supervisor

    TEKsystems (Mission Viejo, CA)


    Description

    The Patient Access / Emergency Room Manager is responsible for overseeing the daily operations of the Patient Access department within the Emergency Room. This role ensures efficient patient registration, accurate insurance verification, and compliance with hospital policies while delivering exceptional customer service. The Manager will lead a team, manage schedules, and collaborate with HR on employee relations matters.

     

    Additional Skills & Qualifications

    Key Responsibilities

    Leadership & Team Management

     

    Supervise and mentor Patient Access staff, fostering a positive and productive work environment.

     

    Manage team schedules, time-off requests, and staffing to ensure adequate coverage.

     

    Conduct performance evaluations and provide coaching for professional development.

     

    Operational Oversight

     

    Ensure accurate and timely patient registration and insurance verification.

     

    Monitor workflows and implement process improvements for efficiency and compliance.

     

    Maintain adherence to hospital policies, regulatory requirements, and quality standards.

     

    HR & Employee Relations Support

     

    Partner with HR on employee relations issues, disciplinary actions, and conflict resolution.

     

    Assist in recruitment, onboarding, and training of new team members.

     

    Collaboration & Communication

     

    Work closely with Emergency Room leadership and other hospital departments to ensure seamless patient access operations.

     

    Prepare and present reports on department performance and key metrics.

     

    Job Type & Location

     

    This is a Contract to Hire position based out of Mission Viejo, CA.

    Pay and Benefits

    The pay range for this position is $52.00 - $60.00/hr.

     

    Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

     

    Workplace Type

     

    This is a fully onsite position in Mission Viejo,CA.

     

    Application Deadline

     

    This position is anticipated to close on Dec 20, 2025.

    h4>About TEKsystems:

    We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

     

    The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

    About TEKsystems and TEKsystems Global Services

    We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

     

    The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.