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The Associate Director oversees the daily operations of the college's Information Technology (IT) team. This role ensures timely project execution and task management while collaborating with other Information Technology Services (ITS) units and the college community to implement IT strategies aligned with institutional goals. Responsibilities include data collection and analysis for process improvement and compliance with regulations and internal policies.

Key duties involve managing hardware and software deployment, user setup, and providing advanced technical support across Windows and Mac platforms. The position also includes administrative tasks such as data security access management. Strong leadership is essential to maintain efficient support services and foster a collaborative, high-performing team environment.