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GlobalAccount Director

Are you a strategic,growth-minded leader who thrives at the intersection of relationship managementand revenue generation? Lionbridge is seeking a Global Account Director to leadone of our most exciting and dynamic global client relationships. In thishybrid role, you’ll serve as both a trusted partner and a commercialdriver—responsible for deepening executive relationships, hunting for newopportunities, and growing revenue across the account through expandedservices, new projects, and greater wallet share.

What You Will Do

Account Leadership& Strategic Growth

+ Serve as the senior point of contact for a key globalclient, building and executing account plans that balance retention, expansion,and transformation.

+ Gain a deep understanding of the client’s business,competitive landscape, and evolving needs to position Lionbridge as aproactive, strategic partner.

+ Lead executive-level account strategy discussions anddeliver innovative, forward-looking solutions that drive client value andbusiness growth.

Revenue Expansion &Business Development

+ Proactively identify, pursue, and close new revenueopportunities within the account by uncovering whitespace, activating newbuying centers, and launching new initiatives.

+ Expand wallet share by aligning Lionbridge capabilities toemerging client needs and identifying where we can capture more of their spend.

+ Collaborate with sales, operations, and solutioning teamsto shape proposals that win new projects and increase overall account value.

+ Use data, insights, and performance metrics to craftcompelling growth cases and multi-year expansion roadmaps.

Client Engagement &Relationship Management

+ Build and nurture executive relationships across globalstakeholder groups, including decision-makers and influencers.

+ Act as a trusted advisor by delivering insights andrecommendations that anticipate client needs and create competitive advantage.

+ Conduct regular business reviews, value demonstrations, andinnovation briefings that reinforce partnership strength and growth potential.

Service Delivery &Performance Management

+ Ensure flawless execution of work in collaboration withdelivery teams—meeting or exceeding expectations for quality, cost, and speed.

+ Monitor KPIs and satisfaction metrics to proactively manageperformance and drive continuous improvement.

+ Resolve challenges swiftly and constructively, maintaininghigh levels of client confidence and retention.

Market & IndustryLeadership

+ Stay ahead of trends in localization, global content, AI,and digital transformation to advise clients on future-forward strategies.

+ Serve as an industry ambassador, elevating Lionbridge’sposition through thought leadership and strategic recommendations.

To Be Successful YouWill Have

+ Experience: 5+ years managing high-value, complex globalaccounts in enterprise services, technology, localization, or a related field.

+ Strategic Thinking: Proven ability to develop and executemulti-pronged account strategies that drive both retention and revenueexpansion.

+ Commercial Acumen: Strong hunter mindset with a trackrecord of generating new business, growing wallet share, and exceeding salestargets.

+ Relationship Leadership: Exceptional ability to buildtrust, influence at the executive level, and manage senior stakeholdersglobally.

+ Industry Fluency: Experience in localization, contentsolutions, SaaS, or B2B professional services preferred.

+ Cross-Functional Collaboration: Comfortable leadingcross-functional teams and partnering with solution architects, delivery leads,and marketing to drive outcomes.

+ Results Focus: Energized by targets, metrics, and goals—andskilled in using them to focus priorities and celebrate wins.

In Return, You CanExpect

+ Ongoing career opportunities at a repeat Forbes andNewsweek-listed “Best Employer for Women”, “Best Employer for Diversity”, “BestRemote Employer”, “Best Large Employer”, and “Most Loved Workplace”.

+ A career development path aligned with your skills,ambitions, and growth potential in a global, market-leading company.

Our People are OurPride – Benefits and Perks

+ Competitive compensation based on the value you deliver—notjust your prior salary. Estimated Compensation – $155,000-$185,000USD/year + a competitive and achievable commission plan!

+ Health coverage for you and your family with multiple planoptions: medical, vision, and dental, as well as HSA/FSA eligibility.

+ Generous PTO, 10 company-paid holidays, plus floatingholidays, paid volunteer days, and your birthday off.

+ 401(k) with company match.

+ Free access to Lionbridge’s Employee Wellness Platform andEmployee Assistance Program for your total wellbeing.

+ HSA wellness contributions and employer-sponsored incentiveprograms.

+ Professional development support through internal mobility,referral bonuses, and continuous learning.

About Us

Lionbridge partnerswith brands to break barriers and build bridges all over the world. For over 25years, we’ve helped companies connect with their global customers and employeesby delivering translation and localization solutions in 350+ languages. Ourplatform enables a global network of passionate experts to create culturallyrich, human-centered experiences. Using the best of human and machineintelligence, we forge connection, clarity, and resonance. Headquartered inWaltham, Massachusetts, Lionbridge has solution centers in 24 countries.

All qualifiedapplicants will receive consideration for employment without regard to race,color, religion, sex, sexual orientation, gender identity, national origin,disability or protected veteran status.

BreakingBarriers. Building Bridges.

Lionbridge embraces equal employment opportunity and a diverse workforce, making hiring and employment decisions based on individual merits and talent without regard to any protected status.

If you believe you need a reasonable accommodation in the online job application process for a posted position, please contact us at [email protected] for assistance.