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Summary

The Laboratory Processing Coordinator performs the duties of a clinical laboratory assistant and is responsible for the daily operations of the Processing and Sendout departments. The Laboratory Processing Coordinator provides technical support and guidance to staff within both the processing and sendout departments. This position assists with staff selection, scheduling, regulatory compliance, inventory management, LIS operations, training and competency assessment. The Laboratory Processing Coordinator reports directly to the Laboratory Customer Support Manager and in the absence of the manager, the Laboratory Processing Coordinator fulfills those duties.

Experience

Prior experience in a hospital or clinical laboratory environment is preferred.

Education

An associate’s or bachelor’s degree or equivalent in Medical Laboratory Technology or one of the physical sciences. Computer familiarity with keyboards and system navigation is required. Medical terminology and/or knowledge of basic anatomy is required.

The Laboratory Processing Coordinator must complete Guthrie leadership training within 1 year of hire.

Essential Functions

1. Supervises the daily operations of the lab processing and sendouts departments offering technical support and guidance.

2. Conducts employee interviews, orientation, competencies and education as needed and maintains appropriate documentation.

3. Together, with the manager, assists with policy and procedure updates and quality assurance documentation is up to date.

4. Is an ATA (Automated Time and Attendance) timekeeper for the department and ensures the lab processing department is adequately staffed by developing a monthly schedule.

5. Performs the duties of a Clinical Laboratory Assistant II maintaining competency in laboratory processing and the sendouts department.

6. Reviews all incoming specimens to ensure proper identification of samples with correct labels and required information (points of identification) are uniformly present. Properly examines all specimens and specimen orders submitted (blood, urines, and other body fluids or tissues) for proper labeling and necessary information on both specimen and order.

7. Communicates discrepancies in labeling or orders to the appropriate department and completes the required forms for tracking. Brings technical problems or questionable specimen integrity to the attention of the supervisor and investigates nonconformance issues.

8. Processes (centrifuges, separate, aliquots etc) all specimens from all sources and ensures they are dispatched properly to the correct testing location and organizes work expediting STAT testing.

9. Registers and orders lab work as necessary, ensuring the correct entry of lab location, diagnoses registration information to ensure correct account entry and auto faxing is performed.

10. Keeps up to date with knowledge of specimen preparation, anticoagulants and preservatives, specimen transport, processing technique and storage.

11. Properly answers telephone inquiries using telephone etiquette and refers as needed.

12. Maintains a clean, neat work area during and at the end of scheduled work period, ensuring bench cleaning is documented.

13. Works the pending lists and sendout bench for inpatients and outpatients and assists with resolving missing specimens and recollections. Documents the resolution and provides corrective action support to prevent reoccurrence.

14. Manages and orders pre-analytical inventory. Reports shortages to the manager.

15. Maintains a professional, mature, positive attitude and demeanor while on the job.

16. Follows established lab policies and procedures and observes proper safety practices in the performance of job duties.

17. Performs other clerical and technical duties as requested.

18. Other duties as assigned.

The pay range for this position is $31.96 - $50.62/hr

Joining the Guthrie team allows you to become a part of a tradition of excellence in health care. In all areas and at all levels of Guthrie, you’ll find staff members who have committed themselves to serving the community.

The Guthrie Clinic is an Equal Opportunity Employer.

The Guthrie Clinic is a non-profit, integrated, practicing physician-led organization in the Twin Tiers of New York and Pennsylvania. Our multi-specialty group practice of more than 500 physicians and 302 advanced practice providers offers 47 specialties through a regional office network providing primary and specialty care in 22 communities. Guthrie Medical Education Programs include General Surgery, Internal Medicine, Emergency Medicine, Family Medicine, Anesthesiology and Orthopedic Surgery Residency, as well as Cardiovascular, Gastroenterology and Pulmonary Critical Care Fellowship programs. Guthrie is also a clinical campus for the Geisinger Commonwealth School of Medicine.