"Alerted.org

Position Summary:

Under the Direction of the Vice President of Operations of Guthrie Medical Group, P.C., this position will have operational oversight of assigned GMG locations and/ or service lines as a part of the GMG administrative team. The Senior Director will play a key role in development of new programs and services within the assigned service locations. The Senior Director will communicate reports and information across their span of assignment and, where appropriate, system‐wide to providers and employees. Recommends and facilitates action plans. Responsible for ensuring quality, volume, and access are optimized for each service. May recommend improvements and direct planning for the physical plant, including renovations/construction. In collaboration with VP and senior administrators, plans, develops, and directs the comprehensive program, including system‐wide community outreach, marketing, patient and family services, and new programs consistent with the mission and strategic plan. Promotes services which focus on operations and resources around a patient population, serves the patient first, and provides a superior service to the community. The Senior Director will serve as a primary leadership partner/ supervisor for site Directors, Managers, Supervisors, and others as defined by assigned location.

Education, License & Cert:

Master's Degree in Healthcare Administration preferred; BS in appropriate discipline required. Participation in professional development courses with a health care emphasis desirable.

Experience:

Five years of operational management in a health care facility required. Practical working knowledge of the multi‐specialty group practice provider model. Working knowledge of work process, process flow and process improvement. Ability to interact and negotiate with a broad range of individuals and capable of exercising leadership, initiative, judgment, and act independently. Ability to represent the Clinic in external functions. Ability to work with and develop a variety of detailed analytical reports, business plans, and forecasts. Ability to plan, organize, implement, along with strong problem solving and decision‐making skills. Strong verbal and written communication skills. Strong base of knowledge regarding organizational policies, procedures systems and objectives. Ability to effectively manage in both the human

Essential Functions:

1. Develops and maintains partnerships with regional physicians, advanced practice practitioners, other clinicians, and administrative leaders to facilitate efficient quality oriented medical practices.

2. Directs all activities of regional offices/ service line functions as assigned.

3. In conjunction with Human Resources, recruits and develops Regional Practice Directors, Managers and Supervisors through which the offices daily support functions will be maintained.

4. Works with other leaders to develop systems, which standardize work processes thus allowing intradepartmental/ regional office resource sharing.

5. Acts as resource for regional lead physicians and/ or service line clinical Chiefs for all administrative issues.

6. In conjunction with practice/office managers and finance, is responsible for budget preparation, monitoring, and appropriate follow‐up action for all assigned offices.

7. Recommends changes and additions to administrative policies to maintain consistency with Clinic objectives and strategic plans.

8. Represents the Guthrie Clinic to outside agencies and community groups, when requested, to promote good public relations for the Clinic.

9. Represents the Guthrie Medical Group on system‐wide committees and projects when requested.

10. Assists in the promotion of corporate leadership philosophy.

11. Ensure such functions as charging, coding, claims, medical records and patient relations are standardized to promote patient satisfaction and maximize employee productivity and flexibility.

12. Analyzes work processes and procedures and implements changes to improve workflow and efficiency. Supports such changes with both data and analysis.

13. Recommends improvements in physical plant, including renovations/construction and routine maintenance, to improve both workflow and patient satisfaction.

14. Participates in professional development activities to keep current with health care and management trends and practices.

15. In conjunction with regional lead physicians, service line Chiefs seeks new services/opportunities to improve GMGs professional and financial objectives and supports such actions with financial analysis.

16. Serves as "GMG Administrator‐On‐Call" as scheduled

17. Initiates the hiring process by preparing Personnel Requisitions and being the first approval in the process for new or replacement positions. 18. Performs other job‐related duties as requested.

Other Duties:

It is understood that this description is not intended to be all‐inclusive, and that other duties may be assigned as necessary in the performance of this position.

Pay range min $42.93/hr max $67.01/hr

#LI-RS1

Joining the Guthrie team allows you to become a part of a tradition of excellence in health care. In all areas and at all levels of Guthrie, you’ll find staff members who have committed themselves to serving the community.

The Guthrie Clinic is an Equal Opportunity Employer.

The Guthrie Clinic is a non-profit, integrated, practicing physician-led organization in the Twin Tiers of New York and Pennsylvania. Our multi-specialty group practice of more than 500 physicians and 302 advanced practice providers offers 47 specialties through a regional office network providing primary and specialty care in 22 communities. Guthrie Medical Education Programs include General Surgery, Internal Medicine, Emergency Medicine, Family Medicine, Anesthesiology and Orthopedic Surgery Residency, as well as Cardiovascular, Gastroenterology and Pulmonary Critical Care Fellowship programs. Guthrie is also a clinical campus for the Geisinger Commonwealth School of Medicine.