• Manger of Program Operations, Quality…

    University of Washington (Seattle, WA)


    Job Description

    UW Medicine Patient Financial Services (PFS)** has an outstanding opportunity for a **Manager of Program Operations, Quality and Education.

    WORK SCHEDULE

    + 100% FTE

    + Day Shift

    PRIMARY JOB RESPONSIBILITIES

    + Manage the Quality and Education Compliance Analysts

    + Content creation, implementation and maintenance including but not limited to: new hire onboarding, departmental policy, procedures and work instructions, continued education/refresher training, departmental adherence and tracking, staff performance tracking and report outs, etc

    + Onboarding and training for new employees and existing employees based on performance needs

    + Perform numerous quality audits based on staff performance needs

    + Perform a variety of complex professional level compliance analyses of information and data, which requires independent judgment in executing and making decisions and recommendations resulting from that analysis

    + Think critically about decisions staff make and provide feedback

    + Act as an expert resource to various stakeholders by anticipating and identifying educational and procedural problems

    + Use specialized knowledge to make recommendations on policies, plans and projects; participate in the implementation of adopted solutions and projects

    REQUIREMENTS

    + Revenue Cycle or Healthcare Training Background

    + A bachelor’s degree in a related field and four to five years of experience in patient accounting, customer service, or a related office environment.

    + OR Equivalent education and/or experience may substitute for minimum qualifications except when there are legal requirements, such as a license, certification, and/or registration.

     

    ABOUT UW MEDICINE – WHERE YOUR IMPACT GOES FURTHER

     

    UW Medicine is Washington’s only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine’s mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow’s physicians, scientists and other health professionals.

     

    All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest.

     

    Become part of our team. (https://www.uwmedicine.org/jobs) Join our mission to make life healthier for everyone in our community.

     

    Compensation, Benefits and Position Details

    Pay Range Minimum:

    $90,576.00 annual

    Pay Range Maximum:

    $135,864.00 annual

    Other Compensation:

    -

    Benefits:

    For information about benefits for this position, visit https://www.washington.edu/jobs/benefits-for-uw-staff/

    Shift:

    First Shift (United States of America)

     

    Temporary or Regular?

     

    This is a regular position

    FTE (Full-Time Equivalent):

    100.00%

    Union/Bargaining Unit:

    Not Applicable

     

    About the UW

     

    Working at the University of Washington provides a unique opportunity to change lives – on our campuses, in our state and around the world.

     

    UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty.

     

    Our Commitment

     

    The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81 (https://policy.uw.edu/directory/po/executive-orders/eo-81-prohibiting-discrimination-harassment-and-sexual-misconduct/) .

     

    To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or [email protected] .

     

    Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law (https://app.leg.wa.gov/RCW/default.aspx?cite=28B.112.080) .

     

    University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information.