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We invite applications for the position of Systems Administrator at SUNY Oneonta. This is an exciting opportunity to join a dynamic and mission-driven IT Services team, serving as a technical leader in the design, development, and support of the university's mission-critical applications and complex systems. The successful candidate will play a central role in advancing our strategic objectives through creative problem-solving, mentorship, and technical excellence. The Systems Administrator reports to the Senior Staff Associate, with additional oversight from the division's leadership.

The IT Services department at SUNY Oneonta is a collaborative and innovative environment dedicated to providing outstanding technology solutions and support to the campus community. Team members work closely with departments across the university, engaging in projects that have direct impact on academic, administrative, and student-facing systems. Our department values professional growth, continuous learning, and knowledge sharing.

To learn more about the University and the department, please visit https://suny.oneonta.edu/ or https://suny.oneonta.edu/information-technology-services.

Duties include but are not limited to:

+ Design, develop, document, and modify complex applications and systems, including SaaS, IaaS, PaaS, and server-based solutions, ensuring alignment with technical, functional, and security standards.

+ Collaborate with university offices to assess business needs, refine processes, and anticipate evolving information requirements.

+ Install, configure, and maintain systems supporting core IT services (Office365, web services, application services, directory services such as Active Directory, Entra ID, Azure).

+ Ensure compliance with university information security standards, including participation in backup/disaster recovery and implementation/documentation of security controls.

+ Develop and deliver user training and knowledge base materials, empowering users to leverage IT systems securely and effectively.

+ Participate in special projects, after-hours or weekend support during critical operations, and contribute to process improvement initiatives.

+ Engage actively in department and campus-wide diversity, equity, and inclusion initiatives.

Salary: $57,151. SUNY Oneonta is a Public Service Loan Forgiveness (PSLF) qualifying employer. Information on SUNY's comprehensive benefits offerings can be found at https://www.suny.edu/benefits. Visa sponsorship is not available for this position.

Job Requirements:

Minimum Qualifications:

+ Bachelor's degree.

+ Experience designing, developing, and supporting complex IT systems and applications (including SaaS, IaaS, PaaS, and/or server-based solutions).

+ Experience with installation, configuration, and maintenance of enterprise services and directory services (such as Office365, Active Directory, Azure, Entra ID).

+ Strong written and verbal communication skills, including the ability to explain technical concepts to both technical and non-technical audiences.

Additional:

+ Professional certifications relevant to system administration or cloud services (such as Office365 or Azure certifications).

+ Experience developing user documentation, training materials, or conducting training sessions.

+ Demonstrated commitment to professional development and continuous improvement.

+ Experience working with and serving diverse populations.

Preferred:

+ Previous experience in administering servers using Microsoft Windows and Oracle Enterprise Linux operating systems in an enterprise environment.

+ Previous experience administering Microsoft 365 services in higher education.

+ Familiarity with project management, ITIL, process improvement, or interdepartmental collaboration projects.

Additional Information:

SUNY Oneonta enrolls about 5,500 students who pursue bachelor's or master's degrees or certificates in one of 70-plus academic programs. Known as an exemplary residential campus that values inclusion, service and sustainability, SUNY Oneonta is a nurturing community where students grow intellectually, thrive socially, and live purposefully.

The university is located in the City of Oneonta, nestled in the northern foothills of the Catskill Mountains about a four-hour drive from New York City, Boston, and Philadelphia. With a population just shy of 14,000, Oneonta is one of the 20 Most Picturesque Small Towns in America, according to Microsoft News. The natural beauty of the region is breathtaking year-round. Each season offers outdoor activities such as hiking, biking, boating, swimming, and skiing. Employees give SUNY Oneonta high marks for work/life balance, management, and culture. The university's indeed.com rating is 4.4, with one recent review noting that the people are what make SUNY Oneonta so special.

SUNY Oneonta values a diverse university community. Please visit our website on diversity at: https://suny.oneonta.edu/diversity. Moreover, the University is an Equal Opportunity/Affirmative Action employer. Women, persons of color, persons with disabilities, and protected veterans are encouraged to apply. "At SUNY Oneonta, we believe that diversity is an asset and a source of strength that energizes our collective growth and innovation." - President Alberto Cardelle.