"Alerted.org

Duration: 9-12 months contract

The role will need to sit at Chattanooga and Cleveland TN 1 day at each site and the other days can be at home. Of course, the person might need to be there more than 1 day depending on the site's needs.

Skills

+ Conflict Management

+ Functional / Technical Knowledge and Skills

+ Problem Solving

+ Decision Quality

+ Dealing with Ambiguity

What is the nature of your business department or project and how will this role play a part in its success?

+ The AR Manager will serve as the point of contact for associate relations issues and inquires within an identified cross-segment, cross-functional client group.

+ Responsibilities include building trust, credibility and collaborative relationships with line managers, associates and associate representatives (e.g. works council and/or unions if applicable).

+ Apply expertise and sound judgement when managing inquiries, mitigating risk and minimizing adverse impact to the organization through application of policies, practices and adherence to legal and regulatory requirements.

+ Resolve issues and address client needs to ensure situations are resolved fairly, objectively, and in a manner that aligns with our Five Principles and the Associate Concept.

Issue Resolution

+ Responsible for evaluating and managing site/function Associate Relations issues and concerns

+ Conduct timely, thorough, and effective investigations relating to company policy or employment law, collective bargaining agreements, and other regulations.

+ Investigate and/or provide support in response to agency claims and labor grievances.

+ Identify complex and high risk situations, providing assessment and recommendation to Sr. AR Manager.

+ Collaborate with legal counsel as needed regarding separations, severance/redundancy and transition assistance.

+ Coach line managers on performance management, appropriate documentation and communicating effectively to drive improvement and/or mitigate risk.

+ Resolve disputes and conflicts through fact finding, mediation and education.

Ensure proper documentation to:

+ Provide clarity for associates.

+ Minimize risk in legal, governmental or union challenges.

What is this role’s main focus for the first 90 days?

+ Issue Resolution

Required Skills (include soft skills)

+ Minimum three years of experience working in Human Resources/Labor Relations

+ Strong communication, written and interpersonal skills; ability to work and communicate effectively with a wide range of individuals across all levels of the organization

+ Knowledge of applicable employment and labor relations regulations

+ Ability to rapidly mobilize and manage internal and external resources to mitigate risks to the company business and reputation

+ Ability to handle and maintain confidential and sensitive information

+ Strong analytical and problem solving skills

+ Strong conflict management skills

+ Ability to work independently and exercise sound judgment

+ Ability to prioritize work, meet deadlines, and work effectively while managing competing projects and/or demanding clients

+ Strong data and analytic skill

Education, Licenses, Cert Requirements

+ University degree or equivalent experience in Human Resources, Labor/Industrial Relations, Legal

About US Tech Solutions:

US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com (http://www.ustechsolutionsinc.com) .

US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.