• Support Services Representative

    AccentCare, Inc. (Ontario, CA)


    Overview

     

    Find Your Passion and Purpose as a Support Services Representatice

     

    Reimagine Your Career in Corporate Healthcare

     

    As a professional, you know that what you do impacts you as much as our patients and their families, and at AccentCare, we are united in our relentless drive to reimagine care because we want to provide the service we would seek for our own families. We think it’s really special to be a part of our patient’s health journey and create incredible memories while providing world-class patient care.

     

    Office Location: Remote

     

    Hours: Full-Time, 40 hours a week

     

    Shift: 7:00am-3:30pm PST

     

    Hourly Rate Range: $19 to $23

     

    Offer Based on Years of Experience

     

    What You Need to Know

     

    Our Investment in You

    We are committed to offering comprehensive benefits and rewards to full-time employees who work over 30 hours per week and their families, including:

    + Medical, dental, and vision coverage

    + Paid time off and paid holidays

    + Professional development

    + Company-matching 401(k)

    + Flexible spending and health savings accounts

    + Company store credit for your first AccentCare-branded scrubs for patient-facing employees

    Support Services Representative Responsibilities:

    + Processes and communicates authorization and schedule changes to ensure coordination of service and client satisfaction.

    + Coordinates utilization of Care Partner teams to ensure fill rate expectations met . Researches and resolves payroll and billing questions under direction from the Client Service Manager.

    + Functions as a liaison for Field Supervisors in communication with payer case management teams. Supports recruiting and onboarding needs of team.

    + Responsible for scheduling and monitoring/reporting all required client visits by field supervisor. Assists Client Service Manager in the presentation of staff training related to program requirements for newly hired and current office employees.

    + Complies with applicable legal requirements, policies and procedures including, but not limited to the Compliance Program: Code of Conduct, HIPPAA and Documentation Standards.

    + Maintains a commitment to the values and mission of AccentCare

     

    Why AccentCare?

     

    Be the Best Support Services Representative You Can Be.

     

    If you meet these qualifications, we want to meet you!

     

    + High School diploma or GED required; Associates preferred

    + Previous home health care or home care experience highly desirable

    + Staffing experience preferred

    + Excellent verbal/written communication skills

     

    Come As You Are

     

    At AccentCare, our care is most compassionate when we empathize and engage with everyone, and we are at our best when we value diverse perspectives, foster open dialogue, and enact change. And we are stronger when each of us is empowered to grow, be our unique selves, and feel a sense of inclusion and belonging.

     

    AccentCare is proud of how we are building a culture and inclusive infrastructure to help elevate the voice of all our employees with a special focus on the underrepresented and marginalized. We offer equal employment opportunities regardless of a person’s race, ethnicity, sex, sexual orientation, gender identity or expression, religion, national origin, color, creed, age, mental disability, physical disability, or any other protected classification.