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Description

Are you passionate about building solutions to meet complex business needs in ambiguous spaces? Do you have experience driving product roadmaps that balance security, compliance, automation, and user experience? Do you have strong business process and technical skills, and are you passionate about using them to improve global business processes? If so, you may be a strong fit for our team.

Amazon's Contingent Workforce Journeys team is looking for an experienced Senior Product Manager (Technical) to lead the systems that support the onboarding of workers across 66 countries annually. In this role, you will be the product owner of vital Amazon services including the onboarding experience, access control mechanisms, and partnering with technology teams across Finance, Procurement, and Legal to give Amazonians the best tools across their contingent work journey. As a successful candidate, you will have a proven track record in managing and delivering large-scale products serving high-volume, compliance-critical operations. AI is at the forefront of your work and drives your creativity. You will demonstrate business acumen and creativity in envisioning ground-breaking concepts by fostering an environment of experimentation and innovative thinking. You will be effective in building a network across partners and business leaders inside Amazon. You will demonstrate passionate customer obsession and work with peer groups in delivering on your exciting product vision.

Key job responsibilities

The Contingent Workforce Journeys team supports tools and services that enable Amazonians to onboard external workers to deliver results at Amazon. We are constantly looking for ways to delight our customers with simple and intuitive products.

In this role, you will:

* Own the product strategy and roadmap for contingent worker onboarding technology

* Demonstrate a strong understanding of AI technologies and their practical applications in product development

* Work with a dedicated engineering team delivering high-scale, globally distributed systems with stringent compliance and security requirements

* Drive operational excellence through automation and process improvement, eliminating manual workflows and improving system efficiency

* Partner cross-functionally with stakeholders to deliver integrated solutions

* Evaluate and implement third-party technologies, including contracted machine learning tools for market rate analysis and worker evaluation

* Ensure compliance and security across all worker verification processes

Product management at Amazon is inherently cross-functional. The right candidate needs to be comfortable maneuvering through high levels of ambiguity and complex problems when data isn't clear. Through a combination of defining new customer-facing experiences and automation of manual work, you will drive continuous improvement in how Amazon onboards and manages contingent labor at scale.

Basic Qualifications

- Bachelor's degree

- Experience owning/driving roadmap strategy and definition

- Experience with feature delivery and tradeoffs of a product

- Experience contributing to engineering discussions around technology decisions and strategy related to a product

- Experience managing technical products or online services

- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning

Preferred Qualifications

- Experience in using analytical tools, such as Tableau, Qlikview, QuickSight

- Experience in building and driving adoption of new tools

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $136,100/year in our lowest geographic market up to $235,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.