• IT Field Support

    Adecco US, Inc. (Brighton, CO)


    IT Field Support Technician – 1st Shift

    **Location:** 60% Windsor, 40% Brighton, Colorado

    **Schedule:** 1st Shift (Full-Time)

     

    We are seeking a skilled **IT Field Support Technician** to join our team in Brighton, CO. This role provides hands-on support across IT/OT hardware, meeting room equipment, printers, network/server hardware, and various IT peripherals. If you excel in troubleshooting, enjoy supporting end users, and thrive in a dynamic environment, this is an excellent opportunity for you.

    Responsibilities

    + Provide support for IT/OT hardware, meeting room equipment, printers, network/server hardware, and IT peripherals

    + Support multiple site locations within an assigned cluster

    + Execute tasks and resolve tickets following established procedures

    + Engage and coordinate with local stakeholders to complete assignments

    + Maintain accurate site documentation, inventory, and asset registrations

    + Participate in advanced troubleshooting for complex technical issues

    Qualifications

    + **CompTIA A+ Certification**

    + **2+ years of IT support experience** , including work with IT/OT client and network hardware

    + Basic understanding of IT processes and ITSM systems

    + Ability to document work clearly and accurately

    Skills & Experience Required

    Technical Skills

    + Hands-on support experience with IT/OT hardware, desktops, laptops, and meeting room technology

    + Knowledge of network hardware (switches, routers, access points) and basic cabling

    + Ability to troubleshoot printers, scanners, and other IT peripherals

    + Experience using ITSM/ticketing tools (ServiceNow, Jira, Remedy, etc.)

    + Understanding of networking basics: TCP/IP, DNS, DHCP, LAN/WAN

    + Hardware/software troubleshooting, imaging, installations, and updates

    + Experience with inventory control and accurate asset documentation

    Soft Skills & Competencies

    + Strong verbal and written communication skills

    + Service-minded with a professional, customer-focused approach

    + Proactive problem-solving skills with the ability to work independently

    + Excellent time-management and ability to meet deadlines

    + Collaborative mindset; able to work effectively in an international, multicultural environment

    + High attention to detail, especially in tracking and documentation

     

    Why Join Us?

     

    + Stable 1st-shift schedule

    + Opportunity to work with diverse technologies in a hands-on environment

    + Collaborative team culture and growth-oriented environment

    **Pay Details:** $28.00 to $35.00 per hour

     

    Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

     

    Equal Opportunity Employer/Veterans/Disabled

     

    Military connected talent encouraged to apply

     

    To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://uat.adecco.com/en-us/candidate-privacy

    The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

    + The California Fair Chance Act

    + Los Angeles City Fair Chance Ordinance

    + Los Angeles County Fair Chance Ordinance for Employers

    + San Francisco Fair Chance Ordinance

    **Massachusetts Candidates Only:** It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.