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JOB SUMMARY - Certified medical Assistant In Basket

740 S Hwy 377 Suite 101 Roanoke 76262 backup interviewer is:

Schedule is: Full time, weekdays. M-F, 8a-5p

The Certified Medical Assistant (CMA) assists in the delivery of health care to patients by performing administrative and routine clinical tasks. The CMA In Basket performs appropriate tasks, for top of credential/role, associated with the in basket and patient electronic medical records.

ESSENTIAL FUNCTIONS OF THE ROLE

Addresses in-scope messaging using standard workflow. Serves as initial reviewer of all in basket messages assigned to the care team. Identifies messages appropriate for top of license role. Inserts patient education as instructed by physician. Marks status of in basket messages appropriately so other care team members can identify ownership of actions needed. Matures and routes messages not in scope to appropriate team member, pool or provider.

Documents clearly and efficiently in the electronic medical record.

Coordinates referrals and prior authorizations (per clinic workflow).

Completes FMLA, home health and other paperwork.

Executes standing delegated orders.

Addresses pend/plan orders and associated diagnosis codes.

Performs administrative duties such as patient calls, Mychart notifications, relaying messages.

Serves as initial owner of care gap closure for assigned patient panels.

May be required to perform in-clinic CMA duties as outlined in the CMA job descriptions.

KEY SUCCESS FACTORS

Ability to successfully manage in basket activity per scope and licensure. Adheres to and understands in basket productivity measures and turnaround time targets.

Knowledge of principles of safe and accurate medical administration.

Knowledge of the five rights: right patient, right medication, right dose, right route, and right time.

Ability to accurately document patient information in accordance with organizational policies, regulations and procedures.

Familiarity with HIPPA regulations.

Ability to give injections and draw blood.

Knowledge of medical terminology.

Good listening and interpersonal communication (oral and written) skills.

Ability to promptly assess requests by using electronic and paper resource materials and correctly respond to patient inquiries.

Excellent data entry, numeric, typing and computer navigational skills with attention to details.

Comfortable working in a fast paced and changing environment.

BENEFITS

Our competitive benefits package includes the following

- Immediate eligibility for health and welfare benefits

- 401(k) savings plan with dollar-for-dollar match up to 5%

- Tuition Reimbursement

- PTO accrual beginning Day 1

Note: Benefits may vary based upon position type and/or level

Qualifications - External

QUALIFICATIONS

- EDUCATION - H.S. Diploma/GED Equivalent

- EXPERIENCE - 2 Years of Experience. Experience in Primary care is a plus

- CERTIFICATION/LICENSE/REGISTRATION -

Basic Life Support (BLS): BLS or BLS within 30 days of hire or transfer.

Cert Medical Assistant (CMA): Must be CMA from one listed

Nat Cert Med Asst (NCMA) from NCCT

Cert Med Asst (CMA) from AAMA or ARMA

Cert Cln Med Asst (CCMA) from NHA

Reg Med Asst (RMA) from AMT, AAMP or AAH

Nat Reg Cert Med Asst (NRCMA) from NAHP

Cln Med Asst Cert (CMAC) from AMCA.

As a health care system committed to improving the health of those we serve, we are asking our employees to model the same behaviours that we promote to our patients. As of January 1, 2012, Baylor Scott & White Health no longer hires individuals who use nicotine products. We are an equal opportunity employer committed to ensuring a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.