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About this role:

Wells Fargo is seeking a Business Relationship Support Representative within International & Emerging Products Service Team in Global Payments & Liquidity (GPL) as part of Enterprise Functions. Learn more about the career areas and lines of business at wellsfargojobs.com (https://www.wellsfargojobs.com/career-areas/) .

Acts as the customers' main point of contact for operational and product questions. Duties may include proactively handling client account and/or product issues, confirming source of funds, and partnering with internal teams to resolve office management on ad-hoc client inquiries. Helps with customer onboarding, due diligence, proactive outreach, and other associated risk management matters to ensure regulatory and company requirements are met.

In this role, you will:

+ Provide support for a portfolio of customers

+ Work with business client managers to maintain a portfolio of accounts

+ Oversee overall customer experience

+ Handle customer issues and assist in decisions with business client managers

+ Help with customer associated risk management

+ Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals

+ Interact with internal customers

+ Receive direction from leaders

+ Exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements

Required Qualification:

+ 2+ years of Business Relationship Support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

+ 1+ year of Treasury Management product knowledge and experience

+ Previous call center experience

+ Ability to provide exceptional customer service and develop strong customer and partner relationships

+ Knowledge in International Wires and Canadian Services

+ Ability to assist with emerging products

+ Strong analytical skills with high attention to detail and accuracy

+ Excellent verbal, written, and interpersonal communication skills

+ Ability to work effectively in a team environment and across all organizational levels; where flexibility, collaboration, and adaptability are important

+ Ability to navigate multiple computer systems, applications, and utilize search tools to find information

Job Expectations:

+ The scheduled hours for this position are between 8:00 AM and 6:00 PM

+ This position offers a hybrid work schedule.

+ Ability to travel up to 10% of the time

+ Specific compliance policies may apply regarding outside activities and/or personal investing; affected employees will be expected to provide information to the Wells Fargo Personal Account Dealing Team and abide by applicable policy requirements if hired. Information will be shared about expectations during the recruitment process

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Location:

+ 600 S 4th Street - Minneapolis, MN 55415

Salary range:

+ $24.04 - $31.25 Hourly range

Pay Range

Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.

$24.04 - $31.25

Benefits

Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs (https://www.wellsfargojobs.com/en/life-at-wells-fargo/benefits) for an overview of the following benefit plans and programs offered to employees.

+ Health benefits

+ 401(k) Plan

+ Paid time off

+ Disability benefits

+ Life insurance, critical illness insurance, and accident insurance

+ Parental leave

+ Critical caregiving leave

+ Discounts and savings

+ Commuter benefits

+ Tuition reimbursement

+ Scholarships for dependent children

+ Adoption reimbursement

Posting End Date:

17 Dec 2025

*** **_Job posting may come down early due to volume of applicants._

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo (https://www.wellsfargojobs.com/en/diversity/disability-inclusion/) .

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy (https://www.wellsfargojobs.com/en/wells-fargo-drug-and-alcohol-policy) to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

**Req Number:** R-508306