"Alerted.org

Overview

Are you ready to transform how people and agents collaborate in the modern workplace? Messaging is the foundation of collaboration in Microsoft Teams, enabling people and agents to work together seamlessly. Our team has delivered recent innovations such as threaded conversations in channels, AI-powered summary cards, custom emojis, and enhanced reactions - and we're looking for someone passionate about creating intuitive, well-crafted experiences that help millions connect, communicate, and collaborate daily. This role requires building durable systems that solve complex problems with elegant, user-centered solutions that remain flexible to support diverse customer needs. Our team is at a pivotal moment in redefining collaborative productivity, and we're looking for a creative, self-driven, and forward-thinking product leader to own and advance messaging experiences in Microsoft Teams, the fastest growing business application Microsoft's history.

In this role, you will envision, design, and deliver new user-facing experiences that make collaboration simple and effective. You will partner with designers, researchers, engineers, and data scientists to refine solutions, run experiments, and engage directly with customers as you shape our roadmap.

We are looking for a **Senior Product Manager** with an entrepreneurial mindset, a background in user experience, and a proven ability to foster healthy team culture and connectedness to join the Teams Messaging PM team. This role requires systems-thinking, cross-team collaboration, customer engagement, and the ability to create thoughtfully crafted user experiences. Come join us and help define the future of collaboration!

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

+ Drive business-critical projects across multiple internal and external stakeholders

+ Collect and synthesize user feedback, finding the core user job or pain point at the root of the feedback

+ Build scalable solutions that serve a diverse set of customers and commercial stakeholders

+ Ensure customers have access to all the tools they need to be productive in channels and chats, building industry-leading experiences in both contexts

+ Collaborate across disciplines and product teams to deliver a cohesive experience to customers

Qualifications

+ Bachelor's Degree AND 5+ years experience in product/service/program management or software development

+ OR equivalent experience.

Additional or preferred qualifications

+ Bachelor's Degree AND 8+ years experience in product/service/program management or software development OR equivalent experience.

+ 2+ years experience taking a product, feature, or experience to market (e.g., design, addressing product market fit, and launch, internal tool/framework).

+ 4+ years experience improving product metrics for a product, feature, or experience in a market (e.g., growing customer base, expanding customer usage, avoiding customer churn).

+ 4+ years experience disrupting a market for a product, feature, or experience (e.g., competitive disruption, taking the place of an established competing product).

Product Management IC4 - The typical base pay range for this role across the U.S. is USD $119,800 - $234,700 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $158,400 - $258,000 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:

https://careers.microsoft.com/us/en/us-corporate-pay

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations. (https://careers.microsoft.com/v2/global/en/accessibility.html)