• Epic Principal Trainer

    OhioHealth (Columbus, OH)


    **We are more than a health system. We are a belief system.** We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more – in our careers and in our communities.

    Job Description Summary:

    Supports the curriculum development and maintenance lifecycle for assigned applications including participation in workflow evaluation, development of new curriculum and related documentation (e.g., tip sheets, quick start guides, knowledge articles). Collaborate with user departments to identify, analyze, and support ongoing needs while achieving Service Level Agreements (SLAs) relative to the supported curriculum.

    Responsibilities And Duties:

    System Analysis and Design:

    Analyze and document current business processes and workflows.

     

    Identify system requirements and translate them into detailed specifications.

     

    Design and implement solutions to improve system efficiency and user experience.

    Application Support:

    Provide support for (Epic, Workday, Kronos,) and other applications.

     

    Troubleshoot and resolve system issues in a timely manner.

     

    Coordinate with vendors and internal teams for system upgrades and patches.

     

    Collaborate with IT and clinical teams to integrate across IT portfolio with other IT systems (e.g., Epic, 3rd Party Imaging Applications, AI, etc.).

    Project Management:

    Under the direction of the Sr. Systems Analyst strong participation smaller projects related to system implementations and upgrades.

     

    Knowledge with various project management approaches, e.g. waterfall, agile.

    Training and Documentation:

    Contribute to comprehensive documentation for system configurations and processes.

     

    Assist and provide guidance on best practices.

    Integration and Data Management:

    Contribute to seamless integration between various healthcare applications.

     

    Manage data integrity and security across systems.

     

    Perform data analysis and generate reports as needed.

    Minimum Qualifications:

    Bachelor's Degree: Computer and Information Science (Required)

    Additional Job Description:

    EDUCATION and/or EXPERIENCE:

    Knowledge typically acquired through a associate degree in a healthcare field (e.g., nursing, respiratory therapy, health information management, etc.), computer science, education, business, or related field; equivalent experience will be considered.

    SPECIALIZED KNOWLEDGE:

    Healthcare operations, basic knowledge of computers, education theory

    KIND & LENGTH OF EXPERIENCE:

    1 to 3 years experience in systems analysis, programming, or business / clinical operations

    SPECIALIZED KNOWLEDGE

    Knowledge typically acquired through a Field of Study: a healthcare field (e. g. , nursing, respiratory therapy, health information management, etc. ), computer science, education, business, or related field; equivalent Experience will be considered

    DESIRED ATTRIBUTES

    Application management lifecycle, Clinical / Hospital Operational experience Additional experience

    Work Shift:

    Day

    Scheduled Weekly Hours :

    40

     

    Department

     

    CareConnect Training

     

    Join us!

     
     
     
     

    Equal Employment Opportunity

     

    OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment

    Remote Work Disclaimer:

    Positions marked as remote are only eligible for work from **Ohio** .