• Admissions Specialist II

    Texas A&M University System (Corpus Christi, TX)


    Job Title

     

    Admissions Specialist II

     

    Agency

     

    Texas A&M University - Corpus Christi

     

    Department

     

    Office Of Enrollment Processing

     

    Proposed Minimum Salary

     

    Commensurate

     

    Job Location

     

    Corpus Christi, Texas

     

    Job Type

     

    Staff

    Job Description

    TAMU-CC is a dynamic university designated as both a Hispanic-Serving Institution (HSI) and Minority-Serving Institution (MSI) with approximately 11,000 students from 47 states and 54 foreign nations. We employ over 1,400 full-time and 2,000 part-time Islanders (including students/GAs). The University attracts highly talented faculty and staff and offers an array of undergraduate and graduate degrees, including doctoral programs. As a member of the Texas A&M University System, TAMU-CC benefits from a range of resources, increased visibility and influence, and opportunities to collaborate in mutually beneficial ways with peers across member institutions and associated agencies.

     

    TAMU-CC’s beautiful campus is located on a 240-acre island on Corpus Christi Bay and was ranked #1 College by the Sea by Best College Reviews. Our natural setting is enhanced by its modern, attractive, and state-of-the-art classroom buildings and support facilities.

     

    Learn more information here (https://www.youtube.com/watch?v=EwQR4HbGJu0) !

    PURPOSE

    This position is responsible for answering multi-line telephones, assisting students at the front desk, responding to all department emails, troubleshooting and researching questions that are received from outside parties, students, faculty, and staff.

    RESPONSIBILITIES

    Functional Area 1: Operations

    Percent Effort: 85%

    + Answer multi-line telephones, department email inquiries, troubleshoot, and research questions that are received from outside parties, students, faculty, and staff. Provide superior customer service for all callers/email inquiries.

    + Assist with scanning and profiling documents into imaging system (Laserfiche). Provide quality control for scanned documents.

    + Provide data entry support for recruitment, admission, and retention activities including but not limited to verifying/evaluating transcripts, processing admission documents (receipting, essays, letters of recommendation and application fees).

    + Maintain and answer all inquiries received through our Admissions email account for undergraduate students. Download transcripts received via clearinghouse and/or parchment.

     

    Functional Area 2: Support

    Percent Effort: 10%

    + Provide support for other recruitment, admission, advising, and retention activities sponsored by the Office of Recruitment and Admissions and/or the Division of Enrollment Management.

     

    Functional Area 3: Other

    Percent Effort: 5%

    + Perform other duties as assigned.

    QUALIFICATIONS

    + Associate’s degree.

    + Two (2) years related experience.

    + Intermediate skills in Microsoft Office (Word, Excel, PowerPoint, and Outlook) and databases.

    + Excellent written, verbal, and interpersonal communication skills to be able to communicate effectively in a courteous and professional manner with a variety of customers in person, telephone, or e-mail.

    + Attention to detail. Self-motivated and self-directed

    PREFERRED QUALIFICATIONS

    + Experience in Admissions.

    + Experience with Banner, Laserfiche and Argos.

     

    SALARY: $16.44 Hourly (Approx. $ 34,195.20 annually)

     

    BENEFITS (rules, policies, eligibility apply)

     

    From our generous benefits package (https://www.tamucc.edu/human-resources/benefits/index.php) and professional development opportunities, to our retirement programs and our commitment to service excellence, the Island University is an engaging and rewarding place to work.

     

    Insurance (https://assets.system.tamus.edu/files/benefits/website/BenefitsGuide.pdf)

     

    + Medical

    + $0 - $30 per month for Employee Only coverage after university contribution ($920 value).

    + Up to 83% of premium covered by the university:

    + Employee and Spouse

    + Employee and Children

    + Employee and Family coverage

    + Dental & Vision

    + Life Insurance, Accidental D&D, Long Term Disability, Flexible Spending Account and Day Care Spending Account

     

    On-campus wellness opportunities (https://www.tamucc.edu/human-resources/benefits/wellness-resources.php)

    Work Life Solutions:

    + Counseling, Work Life Assistance, Financial Resources, and Legal Resources

     

    Tuition Benefits: (https://www.tamucc.edu/human-resources/benefits/tuition/index.php)

     

    + Public Loan Forgiveness

    + Book scholarships

    + 100% tuition coverage for up to 18 credit hours per fiscal year (other rules may apply).

     

    Retirement (https://www.tamucc.edu/human-resources/benefits/retirement-programs.php)

     

    + Teacher Retirement System of Texas (TRS) or Optional Retirement Plan (ORP)

    + Voluntary Tax Deferred Account/Deferred Compensation Plan

     

    Time Off: (https://www.tamucc.edu/human-resources/time-off/index.php)

     

    + 8+ hours of vacation paid time off every month.

    + 8 hours of sick leave time off every month.

    + 8 hours of paid time off for Birthday leave.

    + 12-15 paid holidays each year.

     

    All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.

     

    Equal Opportunity/Veterans/Disability Employer.