• Field Engineer/Customer Engineer

    Motion Recruitment Partners (Norcross, GA)


    Field Engineer/Customer Engineer

     

    Norcross, Georgia

     

    Hybrid

     

    Contract

     

    $33/hr - $37/hr

    IT Project Coordinator/Customer Engineer / Onsite / Dallas Texas

    Our client is a trusted IT infrastructure and managed services provider serving enterprise customers worldwide. Based out of Dallas, they are looking to hire an IT Project Coordinator/Customer Engineer on a Contract basis.

     

    Contract Duration: 6 Month Contract (Potential for extension or conversion)

     

    70–80% travel (both in state and out of state) is required for on-site installations at client locations. There will be mileage reimbursement for the travel.

    Required Skills & Experience

    + Coordinator for IT Projects at assigned location(s)

    + Single Point of Contact (SPOC) in all matters of Technology at assigned location(s)

    + Collaborate and Coordinate with Clients, Vendors, and Project Management Teams as needed.

    + Ensure that all Site standards are met via Standard Operating Procedures (SOP) and methodology

    + Perform quality work on all deliverables including deployment and network activities

    + Ensure customer satisfaction

    + Ability to install and deploy all field technologies. (POS, Desktop, Label Printers, Office Printers, Kiosks, Tablets, Cabling, and smart hands for Network Equipment).

    + IMAC Services. Perform installation, move, add, and Change for all Supported Equipment at assigned location(s)

    + Performs general preventative maintenance tasks on computers, laptops and any other authorized peripheral equipment

    Daily Responsibilities

    + Face-to-face customer service experience

    + Proven IT Support and Field Service experience (7+ YoE)

    + Project Management knowledge, Experience in : Incident Management, Problem Management, Change Management, Knowledge Management

    + Proficient in network topology, familiar with rack and stack (Datacenter, IDF / MDF closets), minor config with assistance (assign IPs and verify network connectivity)

    + Proficient with workplace deployment activities; desktop, monitor, docking station, PC/ Laptop / Thin client and peripherals, VoIP

    + Ability to work efficiently as an individual and lead small or large team as required

    You will receive the following benefits:

    + Medical Insurance - Four medical plans to choose from for you and your family

    + Dental & Orthodontia Benefits

    + Vision Benefits

    + Health Savings Account (HSA)

    + Health and Dependent Care Flexible Spending Accounts

    + Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance

    + Hospital Indemnity Insurance

    + 401(k) including match with pre and post-tax options

    + Paid Sick Time Leave

    + Legal and Identity Protection Plans

    + Pre-tax Commuter Benefit

    + 529 College Saver Plan

     

    Motion Recruitment Partners (MRP) is an Equal Opportunity Employer. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under MRP’s Employment Accommodation policy. Applicants need to make their needs known in advance.

    You will receive the following benefits:

    + Medical Insurance - Four medical plans to choose from for you and your family

    + Dental & Orthodontia Benefits

    + Vision Benefits

    + Health Savings Account (HSA)

    + Health and Dependent Care Flexible Spending Accounts

    + Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance

    + Hospital Indemnity Insurance

    + 401(k) including match with pre and post-tax options

    + Paid Sick Time Leave

    + Legal and Identity Protection Plans

    + Pre-tax Commuter Benefit

    + 529 College Saver Plan

     

    Motion Recruitment Partners (MRP) is an Equal Opportunity Employer. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under MRP’s Employment Accommodation policy. Applicants need to make their needs known in advance.

     

    **Posted by:** Tyler Wagner

    Specialization:

    + Technical Support

    + Network Engineering