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Compensation Amount:

64,000.00 USD Annual

Job Summary:

The Restaurant Manager is responsible for the overall leadership, daily operations, and financial performance of the 1915 Restaurant and Bar. This position ensures the delivery of a consistent, high-quality guest experience, maintains operational standards, and leads the front-of-house team. The Manager also plays a key role in supporting revenue growth by assisting with small-group bookings, special events, and strategic service planning for high-volume periods.

Job Description:

Essential Duties and Responsibilities

Operational Management

+ Oversee all front-of-house operations including service execution, shift flow, guest interactions, an table management.

+ Ensure compliance with all operational standards, sanitation requirements, and safety protocols.

+ Assess daily business levels and adjust staffing, floor plans, and service strategy to optimize efficiency and meet service standards.

+ Develop and execute operational plans for high-guest-count days, holidays, and special events to ensure seamless service.

Guest Service & Experience

+ Maintain a consistent presence on the dining floor to observe service quality and assist guests as needed.

+ Respond promptly and professionally to guest concerns or service recovery situations.

+ Implement service improvements and guest experience initiatives that elevate satisfaction and encourage repeat business.

+ Team Leadership and Development

+ Recruit, hire, train, schedule, and supervise front-of-house staff.

+ Conduct ongoing coaching, performance evaluations, and corrective action in accordance with company policy.

+ Foster a positive, collaborative work environment grounded in teamwork, ac

+ ntability, and service excellence.

+ Lead daily pre-shift meetings and ensure consistent communication across the team.

Financial and Administrative Management

+ Manage labor, cost of goods, and controllable expenses to support departmental budget goals.

+ Oversee scheduling, timekeeping review, inventory processes, and required weekly administrative reporting.

+ Support revenue-generation efforts by assisting in the promotion and execution of small-group dining events, seasonal offerings, and special events.

+ Partner with internal teams (Culinary, Event Sales, Marketing) to expand outlet revenue opportunities.

+ Analyze menu performance, recommend operational improvements, and support forecasting and budgeting processes.

Compliance and Standards

+ Ensure full compliance with state and local health codes, safety regulations, and internal policies.

+ Maintain documentation for inspections, certifications, staff training, and internal audits.

+ Participate in departmental meetings, property-wide initiatives, and cross-functional planning as required.

Qualifications

+ Minimum three (3) years of experience in restaurant management or supervisory roles; experience in hotel, resort, or multi-outlet environments preferred.

+ Demonstrated ability to lead high-volume operations and execute successful special events.

+ Strong leadership, communication, and interpersonal skills with the ability to motivate and develop staff.

+ Working knowledge of POS systems, scheduling platforms, and basic financial reporting.

+ Ability to work a flexible schedule including nights, weekends, and holidays based on business needs.

Key Competencies

+ Leadership and Staff Development

+ Operational Discipline

+ Guest Service Excellence

+ Strategic Planning and Event Support

+ Financial and Analytical Skills

+ Communication and Collaboration

+ Conflict Resolution and Decision-Making

+ Adaptability in Dynamic Environments

Physical Requirements

+ Ability to lift up to 25 pounds as needed.

+ Ability to work in a fast-paced environment with varying demands.

Founded in 1917, Guest Services has worked tirelessly to earn the reputation as the premier hospitality management company and National Park Service concessionaire in the United States. Guest Services takes great care and pride in providing best-in-class services across a wide variety of client sites including luxury communities, hotels, resorts, government and business dining facilities, full-service restaurants, state and national parks, outdoor recreation, boathouses, marinas, museums, conference centers, senior living communities, health care systems, school and university dining facilities, and specialty retail stores.

Guest Services, Inc. is an Equal Opportunity employer. All qualified applicants will receive consideration for employment and promotion without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.

OUR COMMITMENT TO DIVERSITY, EQUITY, & INCLUSION: We embrace Diversity, Equity, and Inclusion (DEI) and the richness it brings to our company. Our commitment is to provide an inclusive workplace where individuals can bring their whole selves to work, enabling them to provide the best level of service to our diverse customer base.