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Overview

Today, SCA Health has grown to 11,000 teammates who care for 1 million patients each year and support physician specialists holistically in many aspects of patient care. Together, our teammates create value in specialty care by aligning physicians, health plans and health systems around a common goal: delivering on the quadruple aim of high-quality outcomes and a better experience for patients and providers, all at a lower total cost of care.

As part of Optum, we participate in an integrated care delivery system that enables us to support our partners as they navigate a complex healthcare environment, Only SCA Health has a dynamic group of physician-driven, specialty care businesses that allows us to customize solutions, no matter the need or challenge:

+ We connect patients to physicians in new and differentiated ways as part of Optum and with our new Specialty Management Solutions business.

+ We have pioneered a physician-led, multi-site model of practice solutions that restores physician agency by aligning incentives to support growth and transition to value-based care.

+ We lead the industry in value-based payment solutions through our Global 1 bundled payment convener, that provides easy predictable billing to patients.

+ We help physicians address everything beyond surgical procedures, including anesthesia and ancillary service lines.

The new SCA Health represents who we are today and where we are going—and the growing career opportunities for YOU.

Responsibilities

The Medical Office Coordinator is responsible for front office functions of the medical practice. This role ensures efficient administrative workflows, high-quality patient service, and compliance with healthcare regulations.

+ Assist with all front office functions including patient relations, check-in/check-out, scheduling, insurance verification, and answering phones.

+ Welcomes and greets all patients and visitors, in person or over the phone.

+ Registers new patients and updates existing patient demographics by collecting detailed patient information including personal and financial information.

+ Schedule appointments and manage patient flow.

+ Ensure the timeliness and accuracy of patient charge entry into the billing system and assist with collecting and recording co-pays.

+ Handle patient inquiries, concerns, and complaints.

+ Order and manage office supplies and equipment.

+ Maintains a clean, inviting, and friendly environment

Qualifications

+ Education Required:

+ High school graduate or equivalent

Experience Required:

+ Minimum of one year in the medical office setting.

+ Excellent communication and organizational skills.

+ Proficiency in electronic health records (EHR) systems and Microsoft Office Suite.

+ Ability to multitask and work in a fast-paced environment.

Preferred Skills:

+ Knowledge of computers, faxes, printers, and all other equipment.

+ Proficient in MS Office programs (i.e., Word, Excel, Outlook, Forms, Access, and Power Point).

+ Ability to deal with responsibility with confidential matters.

+ Ability to work in a multi-task, high-stress environment.

USD $22.00/Hr. USD $26.00/Hr.