• Cartage Manager

    Expeditors (Brisbane, CA)


    •We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder

     

    Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

     

    + 15,000 trained professionals

    + 250+ locations worldwide

    + Fortune 500

    + Globally unified systems

     

    Major Duties and Responsibilities

     

    People

     

    + Identify, develop, and mentor your No. 2.

    + Review and participate to staff appraisals timely, and at a minimum once per year per employee.

    + Ensure all staff and positions have job descriptions, clear expectations and are working with structured development plans.

    + Ensure and assist supervisors and key staff with goal setting and monitoring.

    + Conduct regular interviews with potential new personnel.

    + Plan for and hold effective monthly department meetings with team.

    + Review department goals and business plan periodically with staff to ensure buy-in and accountability.

    + Ensure team meets company standards of 52 hours training per year, including as needed management/leadership training for

    + the management team.

    PICKUP & DELIVERY OPERATIONS

    + Manage pickup & delivery operations within the district.

    + Proactively communicates with product.

    + Daily focus on meeting established KPI for the district cartage program.

    + Prepares periodic reports and present such reports to branch management.

    + Manages rationalization as it relates to the cartage providers.

    + Develops new strategies for maintaining or improving quality-of-service.

    + Manages process for documenting and communicating accessorial charges.

    + Focus on minimizing costs and increasing profitability.

    + Manages service exceptions and solves issues quickly.

    + Serves as an escalation path for operations when local PU/D challenges arise and communicate resolutions.

    + Be a role model of integrity and pride for all employees.

    DEDICATED FLEET OPERATIONS

    + Works with service providers to insure efficient usage of equipment and drivers.

    + Monitors and assist service provider in the control of variable cost.

    + Rate audits & payables approval.

    + Root cause analysis on service failures and develop corrective action as necessary.

    + Provide costing and price support to product.

    + Conduct quarterly service provider evaluations in support of the Service Provider Management Program.

    + 3+ years transportation, coordination, distribution, or related experience. (Local PU&D experience preferred)

    +  Proven ability to lead a team.

    + Air & Ground DG (Dangerous Goods) Certification will be required.

    + Proven to have effective communication skills, including written and verbal.

    + Proven ability to facilitate meetings and productive conversations.

    + Exhibits confidence and strong interpersonal skills, with the ability to communicate to employees at all levels.

    + Exhibits strong organizational skills and the ability to juggle multiple priorities effectively.

    + Exhibits an attention to detail and the ability to follow through and complete task timely.

    + Proficient in Microsoft Suite (e.g. Outlook, Word, Excel , PowerPoint, Dynamics)

     

    Expeditors offers excellent benefits

     

    + Paid Vacation, Holiday, Sick Time

    + Health Plan: Medical, Prescription Drug, Dental and Vision

    + Life and Long-Term Disability Insurance

    + 401(k) Retirement Savings Plan (US only)

    + Employee Stock Purchase Plan

    + Training and Personnel Development Program

    + Employee Referral Program Bonus

    + Expected compensation $65,000 - $72,000, eligible for bonus

     

    All your information will be kept confidential according to EEO guidelines.