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Position Overview

We are seeking an experienced IT Systems Support Engineer to provide comprehensive technical support for our Jasper facility as well as general remote worker IT support. This role is critical in ensuring smooth IT operations, supporting local employees, and driving technology initiatives. The ideal candidate will be proactive, highly communicative, and capable of taking initiative to resolve issues promptly.

MUST HAVE EXPERIENCE

Teams and Active Directory are MUST haves

This person needs terrific soft skills and a proven ability to build trust/ strong relationships

Key Responsibilities

PC Rebuilds & Hardware Provisioning

• Perform system imaging, configuration, and deployment of desktops and laptops.

• Manage hardware lifecycle, including setup, maintenance, and replacement.

• Develop written processes which are repeatable and reproducible.

Software Support

• Install, configure, and troubleshoot enterprise applications and productivity tools.

• Provide hands-on support for local employees to ensure minimal downtime.

Microsoft Teams Support & Implementation

• Leads Teams deployment, configuration, and user training.

• Manage Teams operations both at the client side (desktop/mobile) and rooms side (conference room systems).

• Troubleshoot Teams-related issues and optimize collaboration tools for meetings and calls.

Account Creation & Identity Management

• Create and manage user accounts across Active Directory, Microsoft 365, and other enterprise systems.

• Ensure proper access controls and permissions are applied in line with security policies.

• Support identity lifecycle management, including onboarding, role changes, and offboarding.

General IT & Networking Support

• Provide first-level troubleshooting for network connectivity issues (wired and wireless).

• Assist with basic network configuration and escalation to network engineering when needed.

• Support printers, peripherals, and other connected devices.

• Intake and triage level 2 (escalated) IT support issues for remote workers

Cross-Team Collaboration

• Work closely with adjacent teams such as Networking, Cybersecurity, and Facilities to ensure seamless technology integration and support.

• Communicate effectively across departments to resolve issues and implement improvements.

Qualifications

• Experience: Minimum five years of progressive, hands-on experience in IT support or a closely related technical role.

Technical Skills:

• Strong knowledge of Windows OS, PC rebuild processes, and hardware provisioning.

• Expertise in Microsoft Teams installation, management, and operation for both end-user devices and Teams Rooms systems.

• Familiarity with enterprise software and collaboration tools (Microsoft 365 suite).

• Experience with Active Directory and identity management systems.

• Basic understanding of networking concepts (TCP/IP, DNS, DHCP, VLANs) and troubleshooting.

Soft Skills:

• Excellent communication and interpersonal skills, across all levels of the organization.

• Strong collaboration skills with cross-functional teams.

• Self-motivated with the ability to work independently and take initiative.

Skills

Technical support, Troubleshooting, Customer service, Active directory, Network support

Experience Level

Intermediate Level

Job Type & Location

This is a Contract position based out of Jasper, IN.

Pay and Benefits

The pay range for this position is $40.00 - $50.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Jasper,IN.

Application Deadline

This position is anticipated to close on Dec 25, 2025.

h4>About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.