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Overview

This is an exciting time to join our group **Customer Experience - CXP** and work on something highly  strategic to Microsoft. The goal of the Customer Experience - CXP Engineering is to build the next generation of our applications running on Dynamics 365, AI, Copilot, and several other Microsoft cloud services to deliver high value, complete, and Copilot-enabled application scenarios across all devices and form factors.

We innovate quickly and collaborate closely with our partners and customers in an agile, high-energy environment. Leveraging the scalability and value from Azure & Power Platform, we ensure our solutions are robust and efficient. If the opportunity to collaborate with a diverse engineering team, on enabling end-to-end business scenarios using cutting-edge technologies and to solve challenging problems for large scale 24x7 business SaaS applications excite you, please come and talk to us!

This role requires you to be onsite 3 days a week in Microsoft's offices in Redmond, WA.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

+ Designing and developing highly usable and scalable new application capabilities and enhancing existing capabilities to meet the needs of our customers.

+ Developing and debugging product/test code using Common Data Services (CDS) , Dynamics 365 and Power Platform and/or a micro-services architecture

+ Troubleshooting live site issues as part of both product development and live site rotations

+ Collaborate across diverse engineering teams to solve challenging problems for large-scale business SaaS applications

+ Design options for a product/solution feature, outlining strengths and weaknesses of each option.

+ Acts as a designated responsible individual (DRI) in monitoring a system/product feature/service for degradation, downtime, or interruptions for simple problems, and recommends actions to restore system/product/service by following the playbook.

+ Ensuring high reliability of applications and services through intelligent monitoring and alerting

Qualifications

Required Qualifications

+ Bachelor's Degree in Computer Science or related technical field AND 2+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience.

Other Requirements

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Preferred Qualifications

+ Master's Degree in Computer Science or related technical field AND 3+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python

+ Bachelor's Degree in Computer Science or related technical field AND 5+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience.• Solid coding, debugging, algorithm design, and problem-solving skills.

+ Passion for improving software quality and engineering excellence.

+ Experience in developing, debugging, and supporting code in object-oriented languages and database query languages.

+ Background on services and cloud computing a plus.

+ Prior experience building business-centric web applications and latest web development technologies

Software Engineering IC2 - The typical base pay range for this role across the U.S. is USD $84,200 - $165,200 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $109,000 - $180,400 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:

https://careers.microsoft.com/us/en/us-corporate-pay

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations. (https://careers.microsoft.com/v2/global/en/accessibility.html)