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Evergreen Health

At Evergreen and our affiliates, we value collaborative, down-to-earth individuals and encourage self-expression. We recognize that our diverse workforce allows us to provide culturally competent care to everyone in our community.

The Intake and Engagement Coordinator promotes and coordinates a status-neutral, whole-person approach to HIV care and prevention, using a syndemic model to address social and structural factors. They engage patients to establish care, overcome barriers, and ensure retention through assessments, referrals, and proactive outreach. This role also manages census data, supports PrEP access, and collaborates with program managers to meet patient needs, reporting directly to the HIV Treatment/Prevention Manager.

As part of the essential functions of this role, The Intake and Engagement Coordinator

+ Demonstrates a deep understanding of the syndemic model of care

+ Serves as the main point of contact for patients seeking to establish HIV care and treatment at Evergreen Health, particularly for those who are newly diagnosed or report barriers to care; they will follow up with patients who miss their initial appointment to re-engage in care

+ Coordinates with internal resources, including ADAP, pharmacy and transportation programs to reduce delays in treatment access and linkage to care

+ Meets with patients in the clinic setting to provide assessments, education, and referrals utilizing a status-neutral, harm reduction approach

+ Monitors the full census of patients living with HIV or using pre-exposure prophylaxis to prevent HIV, identifying potential care gaps and coordinating immediate follow-up

+ Supports patient adherence and retention in care through appointment monitoring, patient reminders, and identifying and addressing any barriers directly or through referrals, if necessary

Qualified candidate: will hold a bachelor's degree in related field and one year’s experience in a health care setting, or 5 years’ experience in a health care setting providing direct services to patients affected by HIV. Demonstrated understanding of the needs of persons of lived experience for conditions impacted by the syndemics of HIV, HCV, drug use, homophobia, transphobia, and racism is an essential component to engaging in this work

Job type: Full-time

Education and Experience: Bachelor’s degree in related field and one year of experience in a health care setting, OR 5 years of experience in a health care setting providing direct services to patients affected by HIV

What Evergreen Health Offers You:

+ Multiple comprehensive medical health insurance plans for you to choose from

+ Dental and Vision coverage at no cost to you

+ Paid Time Off package that equals 4 weeks of time in your first year

+ 403b with a generous company match

+ Paid parking or monthly metro pass

+ Professional development opportunities

+ Paid lunch breaks