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Director, Product Manager - Agentic AI Platform
- Kyndryl (New York, NY)
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Who We Are
At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.
The Role
As a Product Manager for Agentic AI Platforms at Kyndryl, you’ll lead the development and evolution of our Agentic AI Platform. This platform enables users to design, deploy, and manage intelligent AI agents and autonomous workflows that can reason, plan, and execute complex tasks across various domains. You will be responsible for defining the product strategy, roadmap, and requirements for a platform that empowers our customers to build the next generation of AI-driven solutions.
What you’ll do:
+ Product Strategy & Vision: Define and articulate the long-term vision and strategy for the Agentic AI Platform, aligning with company goals and market opportunities.
+ Market & Customer Research: Conduct in-depth market research, competitive analysis, and gather customer insights to identify unmet needs, pain points, and emerging trends in agentic AI.
+ Roadmap Development: Develop and maintain a clear, prioritized product roadmap based on strategic imperatives, customer feedback, and technical feasibility, communicating it effectively to stakeholders.
+ Requirements & Specifications: Translate high-level product strategy into detailed product requirements, user stories, Ux/UI designs, and acceptance criteria for engineering teams.
+ Feature Definition: Drive the definition of core platform features, including:
+ Agent orchestration, collaboration, and lifecycle management.
+ Tool integration frameworks (e.g., custom tools, API integrations).
+ Memory and context management for agents.
+ Monitoring, observability, and debugging tools for agentic workflows.
Kyndryl currently does not require employees to be fully vaccinated against COVID-19, however, if you are hired to work at a client, customer, or partner location, you may be required to show proof of vaccination to align with their respective COVID-19 vaccination policies. Those who believe they are eligible may apply for a medical or religious accommodation prior to the start of employment.
Who You Are
You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.
Required Skills and Experience
+ 5+ years of product management experience, with at least 2+ years working on AI/ML platforms, developer tools, or complex enterprise software.
+ Experience for Ux/UI design using tools such as Figma.
+ Demonstrated understanding and passion for Generative AI, Large Language Models (LLMs), and multi-agent systems.
+ Bachelor's degree in Computer Science, Engineering, Business, Production Design or a related technical field. Master's degree or MBA is a plus
+ Strong technical acumen, with the ability to engage in technical discussions with engineers and understand architectural trade-offs.
+ Proven ability to define and launch successful products in a fast-paced, ambiguous environment.
+ Excellent communication, presentation, and interpersonal skills.
+ Strong analytical and problem-solving abilities
Preferred Skills and Experience
+ Experience with agentic AI frameworks (e.g., LangChain, AutoGen, CrewAI) or building similar autonomous systems is highly desirable.
+ Experience with cloud platforms (AWS, Azure, GCP) and MLOps practices.
+ Background in software development or data science.
+ Familiarity with ethical AI principles and responsible AI development.
Why Join Us
+ Work on the next frontier: build data infrastructure for Agentic AI, a transformative technology.
+ Startup energy and enterprise scale: agile innovation backed by global resources.
+ Direct impact: your work enables AI-native transformation at enterprise scale.
+ Career Growth: Opportunity to lead and innovate in data engineering for AI systems.
\#AgenticAI
Your actual compensation may vary depending on your geography, job-related skills and experience. For part time roles, the compensation will be adjusted appropriately. The pay or salary range will not be below any applicable state, city or local minimum wage requirement.
There is a different applicable compensation range for the following work locations:
California: $190,560 to $395,040
Colorado: $173,280 to $329,280
New York City: $207,840 to $395,040
Washington: $190,560 to $362,160
Washington DC: $190,560 to $362,160
This position will be eligible for Kyndryl’s discretionary annual bonus program, based on performance and subject to the terms of Kyndryl’s applicable plans. You may also receive a comprehensive benefits package which includes medical and dental coverage, disability, retirement benefits, paid leave, and paid time off. Note: If this is a sales commission eligible role, you will be eligible to participate in a sales commission plan in lieu of the annual discretionary bonus program.
Applications will be accepted on a rolling basis.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Being You
Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.
What You Can Expect
With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.
Get Referred!
If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.
Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
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